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When trying to use the Automation tab in the NL-MODCONFIG software, why does a blank screen appear without any of my Z-Wave devices listed?

Answer:
Check for out-of-date firmware. We recommend that you periodically check to see if your firmware is current. For example, as of March 28, 2017, the latest iBridge firmware version is 3N7, and the latest Z-Wave firmware is version 6176. Notice that...

After downloading the IP address of the NAPCO NetLink Receiver located at my central station to my iREMOTE-MOD or IBR-ZREMOTE, I am no longer able connect to the module using the app. How do I fix this and prevent this from happening with future installations?

Answer:
In the NL-MODCONFIG software, open the PC preset/RCM tab, click the Populate NAPCO Defaults button and select the option for the module type you are working with.  Repeat the same steps for the Secondary/RCM tab then download to the module.
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