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ComNet Remote Services

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What are the three steps needed to install NAPCO's dealer-registered products, such as StarLink, iBridge, iRemote and Air Access devices?

Answer:
This video describes how to: 1. Become a registered dealer.2. Activate the device.3. Program the device.  

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Do I have to register an iBridge IBR-ZREMOTE, iREMOTE-MOD or NetLink NL-MOD on the ComNet website (www.NapcoComNet.com) if I am using the device only for IP reporting sent directly to my central station?

Answer:
No, you do not need to register the device on the ComNet website if you are using an iBridge IBR-ZREMOTE, iREMOTE-MOD or NetLink NL-MOD only for IP reporting to the central station.

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How do you replace an older iSeeVideo, iREMOTE-MOD or iBridge device without creating a new subscriber?

Answer:
Log in to www.NapcoComNet.com with your dealer information. Click My Subscribers (at the top of the screen, as shown below).
...

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DL-Windows DL3000 FireLink GEM-P1632 GEM-P1664 GEM-P3200 GEM-P816 GEM-P9600 GEM-X255 GEMC Gemini IBR-ZREMOTE Marks NOC PCD-Windows Prima Quickloader SLe-GSM StarLink StarLink Connect Trilogy iBridge iRemote-Mod iSecure iSeeVideo