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How to convert a GEN3 Gateway using uniVerse Finder Utility Software to MVP Access?

Answer:
Important:  Only GEN3 Gateways are eligible for conversion to MVP Access. The uniVerse Finder Utility Software must be installed on the same local area network as the gateway.
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Can the Air Access Gateways (AA-GATEWAY and AA-GATEWAYPOE be used with the Continental CA3000 or CA4K software?

Answer:
NO - You must use the AL-IM2 or AL-IM3 Gateways with the CA3000 or CA4K software.  The Air Access Gateways have an Air Access sticker on them, and can't be used with the CA3000 or CA4K software. 

What can cause the "Enable Wireless Locks" checkbox in System Settings not to display?

Answer:
The "Enable Wireless Locks" checkbox only displays on a CA4K Host and on an additional HCS (Com Server). The "Enable Wireless Locks" checkbox will never display on a Workstation. Please verify that you are not on a Workstion. 

Can a remote release button be used on the Trilogy Networx locks?

Answer:
Yes, it is a new feature in CardAccess 3000 V2.9.88 and it's also available in the CA4K.  There is a one button and a four button remote release available. 
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Do I have to program an IP into a Gateway while on the same subnet as the CardAccess Host?

Answer:
NO...On earlier versions of software it was a requirement. As 0f 2018, you can manually add a gateway in and specify any subnet you wish to. While programming, the Gateway does not have to be on the same subnet as the CA4K software.  
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What is the "Double Tap" feature for Wireless Locks with prox readers and Continental Controllers?

Answer:
The "Double Tap" feature works identical for Wireless Locks with Prox readers and Continental Controllers with the latest firmware as of V2.11.84 and all versions of the CA4K software. For this function to work, you must select "Double read holds...

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