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What do I do when Wi-Fi cameras and devices are "Offline" due to a router replacement or a change in wireless service?

Answer:
To get your Wi-Fi camera connected to your wireless network again, use either the Wireless Configurationor Wireless Configuration with Network Cable option, described below. These steps are used to reconnect your Wi-Fi camera (or device) when it is...

How can I use port forwarding to optimize video streaming performance in commercial applications? Which port number should I forward to my VIP Device?

Answer:
In virtually all cases our ISee Video VIP devices will penetrate firewalls and display video at the iSee Video website at a frame rate of approximately 20fps.  However, more robust enterprise class firewalls may restrict bandwidth at a level...

I am unable to save my iSeeVideo Motion settings. What can I do?

Answer:
If you are unable to save your iSeeVideo Motion Settings, check the following items:
...

There is software packed with the VIP-Gateway and VCAM-I. What is this for?

Answer:
The VCAM-I AP application is for configuring the VIP-Gateway and VCAM-I devices during installation and maintaining the settings remotely. It should not be left with the customer. While the VCAM-I AP can technically be used as a viewer for the...

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