Filter By Brand

FAQs By Category

Results Per Page | Showing 1-10 of 10 Results | 1

Do all EPI templates and information migrate over from CardAccess 3000 to CA4K?

Answer:
YES...All the EPI information in the CardAccess 3000 database will migrate over to the CA4K database while executing the CA4K Migration utility. Even though all templates are stored in the database, it is highly recommended to manually copy over all...

What operating systems is EPI Badging (EPI Builder) supported on while using CA3000 and CA4K?

Answer:
The version of EPI Builder in the CardAccess 3000 is version 6.3.x. This version of EPI is in the CardAccess 3000 V2.11.x and earlier. This version is not supported on Windows 8.1 Pro, Windows 10 Pro and Server 2012. This version of EPI...

On CA3000, what are the special configurations needed for EPI on a 64 bit computer?

Answer:
NOTE: EPI is not supported on Windows 8.1 Pro or Server 2012. If the CardAccess 3000 host computer is one of these operating systems, you should install EPI on a Windows 7 CardAccess 3000 Workstation.
...

On CA3000, why am I getting an error while starting the EPI Badging 3000 after a CardAccess 3000 upgrade?

Answer:
NOTE: EPI in the CardAccess 3000 is not supported on a Windows 8.1 or Server 2012 computer. If the CardAccess 3000 host is one of these operating systems, it is recommended to install EPI Badging on a Windows 7 CardAccess 3000 workstation.
...

On CA3000, why are my EPI templates not displaying in Personnel when I try to select one?

Answer:
If you successfully Designed, Saved and Imported the template, it should display in Personnel under the "Photo" tab.
...

On CA3000, why am I getting an "Invalid Pointer" error while using Badging 3000?

Answer:
EPI Badging 3000 requires "MSXML 4.0". You must verify that this is installed. If it's not installed, you can download it from Microsoft.

On CA3000, why is my template not displaying when I click "Preview" in personnel?

Answer:
Is this a new template or an existing template?
...

Where do I enable EPI Badging in the CardAccess 3000 or CA4K software?

Answer:
1) For CardAccess 3000, you must select "Badging3000" under "System>System Settings>Video Badging".
...

On CA3000, why is my photo not displaying in "Personnel" after it is imported in?

Answer:
There are multiple reasons that could cause a photo not to import into the CardAccess 3000.
...

40 Results Per Page | Showing 1-10 of 10 Results | 1