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What are the specifications for the new CICP2100S controller?

Answer:
The specifications for the CICP2100S surface mount controllers are almost identical as the CICP2100 controller. 
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What is the CICP2100S Universe model?

Answer:
The CICP2100S is the Surface Mount version of the Universe controller.  

Can the Universe controllers (CICP2100 and CICP2100S) be powered by a POE Switch or a POE injector?

Answer:
YES...Both the CICP2100 and CICP2100S controllers can be powered by a POE switch or midspan POE injector that can provide at least 12 Watts. The most common POE Injectors are rated at 15.5 watts. 
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Are virtual inputs supported on the CICP2100 and CICP2100S (uniVerse) controllers?

Answer:
Yes, Virtual inputs are supported on Reader 1 of the CICP2100 and CICP2100  (uniVerse) controller. Virtual Inputs on Reader 2 are not supported since you cannot configure a door sensor or strike relay on Reader 2. 
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What can cause the CICP2100 and CICP2100S (Universe) controllers not to poll?

Answer:
If all the Network settings are correct and the CA4K is programmed correctly, verify the following things:
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How many doors are supported on the CICP2100 and CICP2100S UNIVERSE controllers?

Answer:
Only 1 door is supported with a reader on each side of the door (in/out reader).

What version of CA3000 is the CICP2100 and CICP2100S universes supported on?

Answer:
The CICP2100 and the CICP2100S is only supported on V2.11.84 of CA3000.    

How do I program an IP address into the CICP2100 and the CICP2100S universe controllers?

Answer:
The CICP2100 and the CICP2100S uniVerse controllers defaults to DHCP mode. A DHCP enabled router/gateway is recommended to provide an initial IP address to the CICP2100 and the CICP2100S. Once a DHCP address is provided to the Universe unit, then you...

How much accessory power is available on the CICP2100 and the CICP2100S (uniVerse) POE controller and where can I find it?

Answer:
The accessory power (+5v and +12v) is available on the connector labeled "RDR PWR OUT". There is a total of 700ma max. available on the +12v output and 350mA max. on the +5v output.  

Why is my new Accelaterm (CICP2800) not functioning properly?

Answer:
MOST COMMON ISSUE: Unlike other Continental Controllers, the Accelaterm (CICP2800) does not automatically initiate a firmware download when powered up for the first time. You MUST manually force a firmware download.
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How do I update the Firmware files in the CardAccess 3000 and CA4K software?

Answer:
There are 4 firmware images in the CardAccess 3000 folder and CA4K folder. The files are smart.img, smart2.img, super2.img, cicp2100.img and accel.img.
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What is the maximum baud rate for all Continental Controllers (Panels)?

Answer:
Below is a list of Maximum baud rates for the Continental Controllers? 
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