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What can cause schedule changes and holidays not to work properly on my panels?

Answer:
Under System>System Settings, there is a setting called "Use Host For Global Midnight". This must be checked.
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How do I move CardAccess 3000 to a new computer including my current databases?

Answer:
VERY IMPORTANT: If possible, name the new computer the same name as the old computer name. This will eliminate some of the most difficult steps in this procedure.
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What can cause a "Language Translation" error message to display when I try to launch the CardAccess 3000?

Answer:
There are multiple causes for this error message. Refer to the following:
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What can cause the SQL installation to fail during the CardAccess 3000 installation?

Answer:
Below are some of the main reasons why SQL Server installation fails:
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What can cause the "Print" button not to display in "Personnel"?

Answer:
If the "Video Badging" setting under "System>System Settings" is configured for "Photos Only", the "Print" button will not display. You must purchase and configure the Badging3000 (EPI) software for the "Print" option.

Why am I receiving an error message displaying "You Don't have administrative rights" when I try to launch a program using Windows 7 Pro, Windows 8.1 Pro, Server 2008 R2 and Server 2012 R2?

Answer:
Even though you are a member of the "Adminstrator" group, there is a new security setting in Windows 7 Pro, Windows 8.1 Pro, Server 2008 R2 and Server 2012 R2. The setting is called "UAC (User Account Control). UAC adds another level...

What can cause the CardAccess 3000 not to launch?

Answer:
If the CardAccess 3000 software will not launch, and was working correctly at one point, the following are a few things to check:
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What are the requirements for configuring the Windows Firewall for the CardAccess 3000 and the CA4K software to function correctly?

Answer:
On XP Pro and Server 2003, it is recommended to STOP and DISABLE the Windows firewall in “Services”. To disable the Windows firewall, right click "My Computer" and click "Manage". Select Services and Applications and then select...

Where can I find the computer specifications for the CardAccess 3000 and the CA4K software?

Answer:
The computer specifications for all versions of CardAccess 3000 and CA4K can be found on the installation DVD's and also in the Continental Document library. 
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In CardAccess 3000, why is the "Reports" icon grayed out when I try to run a report?

Answer:
In the CardAccess 3000, you must configure a Report Printer under "System>System Settings>Printers". You must click "Edit" and select a printer for the "Report Printer". If you do not have a physical printer, and would like...

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