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Answer:
When enrolling Z-Wave devices that are too distant from the StarLink communicator to enroll, we recommend powering the communicator with a 12V battery and relocate the communicator closer to the Z-Wave device. Then use your cellphone iBridge app to...
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The only way to transfer a StarLink communicator from one company to another is to perform a device transfer procedure in direct coordination with the NAPCO ComNet department. The previous company wishing to hand-off (release) the device must place a...
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If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...
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The NAPCO StarLink Connect communicators are compatible with virtually any security alarm control panel from any manufacturer.
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In the control panel programming, you must enable the EZ Arm feature for the keypad address assigned to the StarLink Connect communicator.
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No, all StarLink Connect communicators fully support all iBridge options and features. If you require the "Z-Hub Option" that adds Z-Wave device controls for iBridge Connected Home Controls, you must use a StarLink Connect communicator model ending...
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No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC). When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...
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No, a LAN connection is NOT required for the iBridge functions to operate. All radio functions will operate over the cellular connection. The LAN connection is used for reporting alarm signals to the NAPCO NOC, thus the StarLink Connect radio...
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No. When the panel manufacturer is selected and downloaded into the radio from the NOC website (www.NapcoNOC.com), the iBridge app automatically displays the correct manufacturer's keypad type.
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The correct system time and time zone settings must be set using the iBridge mobile app:
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No LAN connection is required for the iBridge functions to work. All functions of the radio work over a cellular connection. The LAN connection is used for reporting alarm signals to the NOC, making the StarLink Connect Radio capable of...
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