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I maintain several StarLink communicators, and they all send basic notifications. To avoid confusion, can I give each communicator a name?

Answer:
With the StarLink SLE-LTEV/A Universal Alarm Communicator or any StarLink communicator with basic text / email notifications, you cannot rename the system like the StarLink Connect communicators that use an interactive application.
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With StarLink Dual Path Fire Communicator models SLE-LTEVI-FIRE, SLE-LTEVI-CFB-PS and SLE-LTEVI-CFB, how do I set up Input Reporting?

Answer:
The new StarLink Fire dual path communicator models include the following features:
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What is the maximum regulated input voltage rating for the StarLink Fire panel powered cellular communicators?

Answer:
The published regulated input voltage rating for the StarLink Fire cellular communicator is 25V DC, however it has been tested and approved by UL to function properly at a regulated input voltage not to exceed 27.5V DC.
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Other Napco software, such as PCD-Windows Quickloader software, stores previously entered customer data. If I use the StarLink Connect software application to connect my StarLink Connect radios to Honeywell or DSC panels, does the software store all of the Radio ID Numbers that I previously entered?

Answer:
The StarLink Connect software application will only store one radio ID number for each software type (one for Honeywell, one for DSC), however the software will store the other user-defined fields associated with the radio ID...

How do I connect to a Honeywell control panel using Compass programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of Honeywell control panels, please call Honeywell Technical Support).
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How do I connect to a DSC control panel using DLS 5 programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of DSC control panels, please call DSC Technical Support). 
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Can the SLE-CDMA-FIRE be used for Commercial Fire applications? I was told the radio must be in a metal enclosure (not plastic) for Commercial Fire applications.

Answer:
The SLE-CDMA-FIRE, supplied in a red plastic enclosure, is UL 864 9th Edition approved and supports NFPA 2007, 2010 and 2013 service plans.  UL requires the SLE-CDMA-FIRE to be mounted on a single-, double- or triple-gang electrical box...

I installed a StarLink Fire Radio and the AHJ ("Authority Having Jurisdiction") is asking to see the applicable sections in the NFPA 72 standard that permit the installation of a "sole path" communicator. Which sections apply?

Answer:
The answer depends on the version of NFPA 72 to which the local, state or federal building code conforms, and the version enforced by the AHJ.  The two versions for NFPA 72 that allow for a sole path communicator are version 2010 and version...

My customer wants to use the StarLink remote arm/disarm feature, but does not have an android or apple smartphone. They are able to pull up a browser; is there a web based application that they can use?

Answer:
The following link provides a web based application that has the same functionality as the NAPCO StarLink mobile app: http://napconoc.com/Mobile/Login.aspx

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