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What are the power requirements for StarLink Fire communicators that are powered by the control panel, for example, models SLE-LTEV-FIRE, SLE-LTEA-FIRE, SLE-LTEVI-FIRE and SLE-LTEAI-FIRE?

Answer:
The StarLink Commercial Fire communicators are very versatile; they are compatible with a multitude of fire alarm control panels. Regulated (filtered) voltage between 12VDC and 24VDC is required. If your voltage is above 26.5VDC, we recommend using a...

I’ve replaced my older StarLink CDMA / GSM 8D communicators with new model SLE-LTEV-8D and SLE-LTEA-8D communicators. Why am I now unable to upload or download to my control panels?

Answer:
Your PCD-Windows Quickloader software must be version 6.4.5 or above. Check your version by launching Quickloader, then click Help > About Quickloader for Windows. Download the latest version from our Technical Library at...

What voltage does a StarLink Fire Radio Communicator PGM1 trouble output terminal provide to fire alarm control panels?

Answer:
The PGM1 terminal is a normally on "active low" open collector output. In a normal state, the output is in a low state of approximately 1-4VDC, effectively providing a ground for the load device. When the PGM1 terminal is triggered (for example, a...

With StarLink Dual Path Fire Communicator models SLE-LTEVI-FIRE, SLE-LTEVI-CFB-PS and SLE-LTEVI-CFB, how do I set up Input Reporting?

Answer:
The new StarLink Fire dual path communicator models include the following features:
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How do I wire and program the DMP XT Series (XT30â„¢ or XT50â„¢) control panels for remote control using a Napco SLE series radio?

Answer:
The DMP (Digital Monitoring Products) XT Series control panels are available in two models.  The XT30™ offers 42 zones; 10 onboard and 32 via the eight keypad addresses.  The XT50™ offers a maximum of 58 zones; 10 onboard and up...

How do I verify the mode ("NAPCO", "HONEYWELL" or "DSC") to which my StarLink Connect radio is set?

Answer:
Observe the D607 green LED located at the center-right end of the radio PC board. The number of blinks indicates the control panel to which the StarLink Connect radio is set.
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I am using the Honeywell Compass software to program a Vista alarm control panel, but I am using a combination of Honeywell AlarmNet and Napco StarLink radios. Should I perform any additional programming within the Honeywell Compass software?

Answer:
Yes.  When using Honeywell Compass software for programming Vista alarm control panels, and when using a combination of Honeywell AlarmNet and Napco StarLink radios, create a second TCP/IP port in the Compass software for StarLink radios, as...

I just installed the Napco StarLink Connect software, and now can connect to Honeywell panels using Compass software through the StarLink Connect radio. However, my Honeywell Compass downloader no longer allows me to connect to any of my other (non-StarLink Connect) Honeywell control panels. What do I do?

Answer:
Before using the Honeywell Compass downloader software you MUST "suspend" the StarLink Connect software.  Double-click the StarLink Connect icon in the System Tray, then click the Exit tab and...

How do I connect to a Honeywell control panel using Compass programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of Honeywell control panels, please call Honeywell Technical Support).
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How do I connect to a DSC control panel using DLS 5 programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of DSC control panels, please call DSC Technical Support). 
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How can I determine which control panel ("NAPCO", "HONEYWELL" or "DSC") was set in my StarLink Connect radio?

Answer:
The number of blinks the green LED marked D607 (located at the center right side of the radio PCB) indicates the control panel set in the StarLink Connect radio:
...

Is the NAPCO StarLink NOC capable of forwarding IP alarm format signals that are compatible with existing Sur-Gard central station receivers?

Answer:
Yes, IP reporting from the NOC to any Central Station equipped with a Sur-Gard receiver is supported.  This IP reporting feature may be used with all NAPCO StarLink SLE-GSM, SLE-GSM-3/4G and SLE-CDMA radios, regardless of the firmware version....

Which Gemini and Express control panel versions are compatible with the StarLink SLe-GSM, SLe-GSM-3/4G and SLe-GSM-8D-3/4G Radios for uploading and downloading?

Answer:
The StarLink SLe-GSM and SLe-GSM-3/4G radios are fully compatible with ALL Gemini control panel versions.  The SLe-GSM-8D-3/4G adds compatibility with the Gemini GEM-P400, GEM-P800, GEM-P801, Express XP-400 and XP-800 series control...

How do I wire to the control panel and program the StarLink SLe-GSM for "Panel Down Reporting"?

Answer:
This FAQ explains how to wire and program the StarLink SLe-GSM to send a signal to the central station if the control panel is powered down.
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To download through the SLe-GSM radio, do I need a specific control panel firmware version?

Answer:
Yes.  The SLe-GSM can be used to download GEM-P3200 and GEM-P9600 control panels running firmware version 11C or greater, which was released in May of 1999.  It can also download to GEM-P816, GEM-P1632 and GEM-P1664 controls running...

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