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PCD-Windows Quickloader

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Why am I unable to locate the .HEX file in the PCD-Windows Quickloader v6.4.6 Firmware Download screen? And why am I unable to perform a remote download to a control panel using a StarLink communicator?

Answer:
1.  Uncheck TIVA.
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How do I set up PCD-Windows Quickloader to program a FireLink control panel through the integrated StarLink communicator?

Answer:
Log into PCD-Windows Quickloader, click on File > Dealer Settings > StarLink Defaults tab. In the StarLink Authentication area, type your company's master StarLink Dealer ID and Password. Note: StarLink user accounts cannot be used.
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Which outbound ports must be opened when I remotely program NAPCO Gemini control panels with PCD-Windows Quickloader software using StarLink radios, NetLink / iREMOTE modules or IBR-ZREMOTE modules?

Answer:
Quickloader - TC/PIP (NL-MOD)........ Port = 10081
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Whenever I attempt to upload or download my control panel program through the StarLink SLe-GSM Radio (using Quickloader for Windows 6.1), an error appears indicating that the Dealer ID or password is incorrect. How do I resolve this to allow the upload or download of my control panel program?

Answer:

In the event that another individual enters the wrong radio number or attempts to access a radio that is not theirs, Napco has a reliable security feature in place:  The Dealer ID and Password associated with the www.napcocomnet.com and...

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DL-Windows DL3000 FireLink GEM-P1632 GEM-P1664 GEM-P3200 GEM-P816 GEM-P9600 GEM-X255 GEMC Gemini IBR-ZREMOTE Marks NOC PCD-Windows Prima Quickloader SLe-GSM StarLink StarLink Connect Trilogy iBridge iRemote-Mod iSecure iSeeVideo