FAQs

Whenever I attempt to upload or download my control panel program through the StarLink SLe-GSM Radio (using Quickloader for Windows 6.1), an error appears indicating that the Dealer ID or password is incorrect. How do I resolve this to allow the upload or download of my control panel program?

Answer:

In the event that another individual enters the wrong radio number or attempts to access a radio that is not theirs, Napco has a reliable security feature in place:  The Dealer ID and Password associated with the www.napcocomnet.com and...

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