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I am unable to see my iBridge IBR-ZREMOTE, iRemote-MOD or NL-MOD using the NL-MODCONFIG software (v3.0.3.0 or later). What can I do?

Answer:
If you are unable to search for and find your iBridge IBR-ZREMOTE, iRemote-MOD or NL-MOD module(s) using the NL-MODCONFIG software (version 3.0.3.0 or later), perform the following:
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I just registered a new iBridge / iRemote unit and when I log in through www.iBridgeOnline.com, www.MyRemoteKeypad.com or through my App and select the Security tab, no keypad is displayed. How can I resolve this?

Answer:

The "Keypad Type" was not selected during the first web log in process (Keypad Types are normally the GEM-K1CA or GEM-RP1CAe2).  In addition, ensure both CAT5 cables are securely attached, and the red LED is blinking every five seconds.
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I want to connect the hardwired iBridge tablet (IBR-ITAB-HW) to a Gemini control panel and use the tablet as a keypad ONLY. Do I need an IBR-ZREMOTE or an iRemote-MOD?

Answer:
No, you do not need an IBR-ZREMOTE nor do you need an iRemote-MOD in order to connect the hardwired iBridge tablet (IBR-ITAB-HW) to a Gemini control panel and use the tablet only as a keypad.  NOTE: If you are using an IBR-ITAB wireless tablet,...

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