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Do you have a checklist to help ensure I have secure and reliable communications with my automation system through the IBR-ZREMOTE?

Answer:
To ensure you are able to communicate to your automation systems through an IBR-ZREMOTE, verify the following:
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Can I update the IBR-ZREMOTE firmware with a local or remote connection using the www.ibridgeonline.com website?

Answer:
Yes, you can update the IBR-ZREMOTE to the latest NL-MOD, Z-Wave and RCM firmware using the www.ibridgeonline.com website.  We recommend following the steps below for easy installation:
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Do you have a list of the basic iBridge configuration requirements?

Answer:
1.   Registration at www.NapcoComNet.com
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What settings do I need when using the IBR-ZREMOTE with a Verizon FiOS G1100 Router / Gateway?

Answer:
The IBR-ZREMOTE has been tested and approved for use with a Verizon FiOS model G1100 Router / Gateway with the settings shown below.  Note:  If your Router / Gateway firmware versions do not exactly match the versions that appear in the...

Do I need to port forward the iBridge IBR-ZREMOTE to perform remote uploads and downloads?

Answer:
No, as long as the IBR-ZREMOTE is not behind any corporate firewall and your iBridge system is checking in to the iBridge Server (the LED marked "DS1", located at the top center of the IBR-ZREMOTE module, will blink once every 15 seconds while...

Can I use TCP/IP Communications for remote uploading and downloading of the control panel?

Answer:
Yes!  The iBridge IBR-ZREMOTE may be used to locally and remotely upload and download control panels through the internet.  In addition, port forwarding of the local router port is NOT required.
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I am unable to see my iBridge IBR-ZREMOTE, iRemote-MOD or NL-MOD using the NL-MODCONFIG software (v3.0.3.0 or later). What can I do?

Answer:
If you are unable to search for and find your iBridge IBR-ZREMOTE, iRemote-MOD or NL-MOD module(s) using the NL-MODCONFIG software (version 3.0.3.0 or later), perform the following:
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Can I update my IBR-ZREMOTE firmware remotely?

Answer:
Yes.  Log in to the Dealer administration site at www.ibridgeonline.com.  For your subscriber account, click Modify, then scroll down to i/z Remote Firmware.  Click to highlight the firmware to update and click Submit.  The...

How can I update the IBR-ZREMOTE firmware using the NL-MODCONFIG software?

Answer:
Note:  NL-MOD Version 3.0.2.1 is required to update the IBR-ZREMOTE Z-Wave Firmware. 
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I am able to connect to the iBridge IBR-ZREMOTE locally, but I am unable to connect remotely. What can I do?

Answer:
A:  Ensure that the IP Address of the iBridge Server is set correctly, as follows:  
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