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What factors should I consider when using an external power supply with a Gemini control panel?

Answer:
We recommend that you consider an external power supply for your system if the power draw is close to the maximum allowed by the control panel.  
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Why is Test Timer an important feature?

Answer:
The Test Timer feature is an automatic test report sent to the central station at the same time, either daily, weekly, or monthly. A feature of all fire or burglary control panels, the Test Timer feature tests the ability of the control panel (and...

What is the meaning of an "Invalid IP Reporting Format" message in the Signal Log?

Answer:
The 4/2 reporting format requires the use of a dial up receiver telephone number as you cannot use 4/2 to report to SurGard, Bosch or VIP receivers. Contact ID format is required for IP reporting. Go to the StarLink Radio Management Center (in the...

I have my GEM-P1632, GEM-P816 and GEM-P1664 control panels configured for Auto Arming. Can these control panels be programmed for Auto Disarming?

Answer:
Auto Disarming is not available with the GEM-P1632, GEM-P816 or GEM-P1664 control panels, however this scheduling feature is available with the GEM-P3200, GEM-P9600 and GEM-X255 control panels.
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I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

Which NAPCO products can I use to connect to my existing NAPCO control panels and upload and download programming information?

Answer:
There are several communication methods you can use to connect to your existing control panels: 
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How do I verify my control panel firmware version for models GEM-P3200, GEM-P9600 and GEM-X255 (for panels with firmware V70 and above)?

Answer:
The Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels running firmware version V70 and above have a prom chip that can be flashed for firmware upgrades (instead of a chip change).  The existing control panel version can be verified by...

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