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Answer:
Yes! Use the GEM-RPB5 Keypad Junction Box Mounting Kit (see instructions).
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Answer:
To redirect the alarm communications of a control panel with an unknown Dealer or Master Security Code using a StarLink communicator, proceed as follows:
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Open the iBridgeVideo app on your smartphone. Tap Me (located at the bottom right), then go to Settings > Account and Security > Change Password and type the old and new passwords.
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The DMP (Digital Monitoring Products) XT Series control panels are available in two models. The XT30™ offers 42 zones; 10 onboard and 32 via the eight keypad addresses. The XT50™ offers a maximum of 58 zones; 10 onboard and up...
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Answer:
Open the iBridge App and open User Settings (tap the "gear" icon). Then press Home > Update Z-Remote Clock. Note: The smart device used to update the time zone must physically reside within the iBridge time zone to be updated (the time is...
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No, the StarLink Connect software will only store one radio ID number for each software type (1 for Honeywell, 2 for DSC). There are, however, user-defined fields into which the ID number can be stored.
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No, the StarLink Connect software will only store one radio ID number for each software type (1 for Honeywell, 2 for DSC). There are, however, user-defined fields into which the ID number can be stored.
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The published regulated input voltage rating for the StarLink Fire cellular communicator is 25V DC, however it has been tested and approved by UL to function properly at a regulated input voltage not to exceed 27.5V DC.
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To have your triggered inputs report over IP, you must program an actual receiver telephone number and account number (in the NAPCO NOC website, click the Advanced tab, shown in the image below in yellow highlighting). This is similar to using a...
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Enable Manager Mode in PCD-Windows Quickloader download software.
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No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC). When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...
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No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC). When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...
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(Windows XP through Windows 10 supported).
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Yes, we recommend adhering to the following time range, as detailed in the following short video:
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Yes, we recommend adhering to the following time range, as detailed in the following short video:
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Yes, we recommend adhering to the following time range, as detailed in the following short video:
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Yes, however the control panel will only see 16 points because these older versions did not support 32-point receivers.
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Answer:
It is not possible to send a 24 Hour Test Timer when using contact inputs and IP reporting, nor is it necessary or required.
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For the Supertwo and Accelaterm Lantronix XPort, it is recommended not to set a password for Telnet while configuring the XPort. If you set a password and do not remember it, please contact Lantronix for the correct reset procedure.
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Answer:
When restoring your DL-Windows database using any type of backup .bak file, this .bak file must reside in a certain folder when it is imported. If this .bak file is placed in any other location (Desktop, CD-Rom, etc.), DL-Windows will be unable to...
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Answer:
After Discovering a lock, you will be prompted to "Link/Assign" this lock to an available Lock Profile previously created. If the Available Lock(s) By Serial Number field becomes blank when clicking on a Profile, it means that there are no Discovered...
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When a StarLink Commercial Fire and Commercial Burglary radio is reporting to a Sur-Gard IP receiver at a central station, the Sur-Gard receiver (not the NOC) supervises the radio for failures. Pings from the radio are passed through the NOC...
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Answer:
When a StarLink Commercial Fire and Commercial Burglary radio is reporting to a Sur-Gard IP receiver at a central station, the Sur-Gard receiver (not the NOC) supervises the radio for failures. Pings from the radio are passed through the NOC directly...
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Answer:
By factory default, the StarLink radio will not send any signals to the central station pertaining to radio generated signals. The signals will still appear in the event log (due to 10 nines programmed in the Advanced tab in the NOC website). For...
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No, ABA barcodes or Magstripes are not supported on the NETPANEL that is used with the CardAccess 3000 or the CA4K software.
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Answer:
Observe the D607 green LED located at the center-right end of the radio PC board. The number of blinks indicates the control panel to which the StarLink Connect radio is set.
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Answer:
Observe the D607 green LED located at the center-right end of the radio PC board. The number of blinks indicates the control panel to which the StarLink Connect radio is set.
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Answer:
Check for out-of-date firmware. We recommend that you periodically check to see if your firmware is current. For example, as of March 28, 2017, the latest iBridge firmware version is 3N7, and the latest Z-Wave firmware is version 6176. Notice that...
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