How to conserve IBR-TAB tablet battery life

Date Added: 6/27/13

How to conserve IBR-TAB tablet battery life.

IBR-ITAB Tablet Keypad Installation and Mounting Instructions

Date Added: 2/4/13

IBR-ITAB iBridge Touch Screen Tablet Keypad Installation and Mounting Instructions.

iBridge Quick Flow System Configuration Chart

Date Added: 1/23/14

iBridge Quick Flow System Configuration Chart.

This helpful graphical flow chart will help you select the modules needed for your iBridge installation.

Using iBridge devices with a control panel with a keypad Compatibility Number programmed

Date Added: 3/27/14

Using iBridge devices with a control panel with a keypad Compatibility Number programmed.

iBridge Connected Home Brochure

Date Added: 3/4/14

iBridge Connected Home Brochure.

iBridge Messenger Spec Sheet

Date Added: 4/17/14

Specification Sheet:  iBridge Messenger SMS/MMS Notifications with Live Video Alerts.

Installing the iBridge Messenger App

Date Added: 12/12/14

The iBridge Messenger requires the installation of one of the mobile apps described in this document.

iBridge Messenger Notification Services User's Guide

Date Added: 3/6/15

iBridge Messenger Notification Services User's Guide.

Updating the iBridge Tablet App Version via a USB Thumb Drive or SD Card

Date Added: 6/11/15

How to update the iBridge Tablet App Version via a USB Thumb Drive or SD Card.

iBridge Messenger Troubleshooting: When unable to send SMS text or email via Messenger

Date Added: 5/15/15

iBridge Messenger Troubleshooting:  When unable to send SMS text or email via Messenger.

IBR-ITAB Z-Wave User Guide

Date Added: 9/28/15

Using your iBridge IBR-ITAB Series Z-Wave Home Automation System.

Basic iBridge Configuration and Requirements

Date Added: 1/7/16

Basic iBridge Configuration and Requirements.

Napco's Control4 (OS 2.6x to 2.7x) Driver (CLASSIC-INTERIOR Keypad) (Ver: 10060)

Date Added: 4/27/16

Napco's Control4 (OS 2.6x to 2.7x) Driver (CLASSIC-INTERIOR Keypad) (Ver: 10060).

Note:  This uncertified driver fixes keypad button layout on Control4 devices.  Note also that the driver incorrectly identifies itself as a STAY/AWAY driver but it displays the correct "Classic" keypad.

Updating the time in iBridge text messages

Date Added: 5/19/16

When using any remote device with your iBridge system (like a tablet or Smartphone), if the time for the device is correct but the time that accompanies text messages is incorrect, reset the clock as per this Tech Tip.

IBR-ITAB & IBR-ITAB-HW tablet firmware V3.2.108

Date Added: 1/3/17

IBR-ITAB & IBR-ITAB-HW tablet firmware V3.2.108.

Firmware update instructions using the USB Method:  How to use a USB thumb drive or an SD card to update the iBridge application ("app") for the IBR-ITAB or IBR-ITAB-HW tablets. 

1. Download this IBR-ITAB tablet firmware file named "3.2.108.zip" to your computer. 
2. Unzip or extract the zip file, copy the extracted folder named "napco" to a blank (empty) USB thumb drive or SD card (you can use a USB thumb drive with other files on it but we highly recommend that no other files exist on the USB thumb dive or SD card to avoid any issues updating the firmware).  Do not rename any of the files or folders.
3. Insert the USB thumb drive or SD card into the IBR-ITAB or IBR-ITAB-HW tablet.
4. From the table Home screen ("pie screen"), tap the Applications icon ("three dots").  Tap NAPCO Updates, and tap Cancel for Android settings.
5. Change the Source from the Internet to the USB drive or SD card inserted in step 3. 
6. Tap Check for Updates, tap Yes for Update found, tap Yes for Replace application, and tap Yes for Install application.  Tap Done when application finishes installing.
7. The IBR-ITAB or IBR-ITAB-HW tablet will automatically reconnect.  Tap the "gear" (User Settings) icon and scroll down the menu to verify the App Version indicates the installed version number.
8. Remove the USB thumb drive or SD card inserted in step 3 from the IBR-ITAB or IBR-ITAB-HW tablet. 

Note:  If the IBR-ITAB or IBR-ITAB-HW tablet is connected via Wi-Fi with Internet access, the iBridge tablet app can be updated from the Internet.

Using your Device App Powered by iBridge for your Z-Wave Home Automation System

Date Added: 1/10/17

Using your Device App Powered by iBridge for your Z-Wave Home Automation System.

(User Guide OI394A)

iBridge: How to add a Scheduled Z-Wave Event

Date Added: 8/4/17

How to set up iBridge Messenger

Date Added: 8/17/17

How to set up a Scene using the iBridge Connected Home app

Date Added: 9/13/17

iBridge Suite IBR-ZREMOTE-W Installation Instructions

Date Added: 1/14/16

iBridge™ Suite Installation Instructions:  Installing the IBR-ZREMOTE-W  Z-Wave Controller, ISEE-WAP Wireless Access Point and the IBR-ITAB Wireless Touchscreen Tablet (WI2174).

iBridge Suite Installation Instructions

Date Added: 2/4/13

iBridge™ Suite Installation Instructions:  Installing the IBR-ZREMOTE Z-Wave Controller, ISEE-WAP Wireless Access Point and the IBR-ITAB Wireless Touchscreen Tablet.

iBridge Suite Installation Instructions

Date Added: 9/18/17

iBridge Suite Installation Instructions:  Installing the IBR-ZREMOTE Z-Wave Controller, the ISEE-WAP Wireless Access Point and the IBR-ITAB Wireless Touchscreen Tablet.

iBridge IBR-ZREMOTE Quick Start

Date Added: 6/9/16

iBridge IBR-ZREMOTE Quick Start Guide.  This comprehensive guide describes the basic steps required to quickly get your new iBridge IBR-ZREMOTE up and running.

"Z-Wave Device Setup" Screen Tutorial

Date Added: 10/4/17

How to use the "Z-Wave Device Setup" screen in the iBridge app.

iBridge "Keypad View" Features

Date Added: 12/7/17

This video tutorial describes two new iBridge app features that are located in the User Settings > Home screen:

Lock Display on Keypad View
Set keypad as the Only View

How to program the Keypad Address and Keypad Type to an iBridge System using the iBridge app

Date Added: 1/10/18

How to program the Keypad Address and Keypad Type to an iBridge System using the iBridge app.  Applies to the following models:

IBR-ZREMOTE
IBR-ZREMOTE-W
C-IBR-ZREMOTE
A-IBR-ZREMOTE

How to Set Up and Control Multiple Area-Partitions using the iBridge App

Date Added: 5/16/18

Manually open a door using the iBridge app

Date Added: 5/18/18

Programming your control panel to manually open a door using the iBridge app.

How to play back and save video history for iBridge video using the iBridgeVideo app

Date Added: 4/12/18

Sending Zone Descriptions to DSC Panels

Date Added: 11/21/17

Sending Zone Descriptions to DSC Panels

Models:  All StarLink Connect Radios / iBridge App/ DSC 1616, 1832 and 1864 Control Panels.

How to program a Scene in the iBridge App to control your garage door opener

Date Added: 12/13/18

How to program a Scene in the iBridge App to control your garage door opener.

Using the NAPCO iBridge IBR-TOUCH and IBR-TOUCH-WL Setup Wizard

Date Added: 2/7/19

Unable to Connect to the iBridge IBR-ZREMOTE Remotely

Date Added: 7/23/19

If unable to connect to the iBridge IBR-ZREMOTE remotely.

Control4 / 3rd Party Home Automation Checklist

Date Added: 7/25/19

Control4 / 3rd Party Home Automation Checklist
To ensure you are able to communicate to your automation systems through an IBR-ZREMOTE, verify the following items in this Tech Tip.

IBR-ZREMOTE Firmware for Legacy 2 Ethernet Port Model (LATEST)

Date Added: 12/11/19

IBR-ZREMOTE - Legacy 2 Ethernet Port Model – Firmware (Supports Control4 / 3rd Party Home Automation)

Setting up NAPCO iSecure and iBridge Systems for Text and Email Notifications

Date Added: 5/6/20

How to prevent the iBridge app from connecting to the customer's local Wi-Fi network

Date Added: 2/21/19

How to prevent the iBridge app from connecting to the customer's local Wi-Fi network and instead automatically connect to their StarLink Connect communicator.

Setting up an iBridge Messenger High/Low Temperature Notification from a Z-Wave Thermostat

Date Added: 6/3/20

Upgrading a GEM-P816 and GEM-P1632 V10D for iBridge Compatibility

Date Added: 6/18/20

Upgrading a GEM-P816 and GEM-P1632 V10D for iBridge Compatibility.

If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded to V31BA (or higher).

Part 1 - Add your Company Logo to the IBR-TOUCH Touchpad - Folder & Filename Requirements

Date Added: 6/24/20

Part 1 - Add your Company Logo to the IBR-TOUCH Touchpad - Folder & Filename Requirements:

Click here for Part 2: Step-by-step.

Part 2 - Add your Company Logo to the IBR-TOUCH Touchpad - Step-by-step

Date Added: 6/24/20

Part 2 - Add your Company Logo to the IBR-TOUCH Touchpad - Step-by-step:

Click here for Part 1: Folder & Filename Requirements.

How to change your password in the iBridge Security System

Date Added: 7/9/20

How to create an event with your iBridge or iSecure security system

Date Added: 8/25/20

IBR-ZREMOTE Firmware for New Single Ethernet Port Model (LATEST)

Date Added: 10/19/20

IBR-ZREMOTE - New Single Ethernet Port Model – Firmware (Supports Control4 / 3rd Party Home Automation)

StarLink Connect Virtual Keypad Operations & Remote Service Calls with Napco, Honeywell & DSC Control Panels (Feature Matrix)

Date Added: 5/24/21

StarLink Connect Virtual Keypad Operations & Remote Service Calls with Napco, Honeywell & DSC Control Panels (Feature Matrix).

iBridge Z-Wave Evaluated Device List (LATEST)

Date Added: 6/21/22

iBridge Z-Wave Evaluated Device List, as of June 21st, 2022.

See this Tech Note for important additional information regarding 3-Way Z-Wave Device Association and Direct Range considerations.

iBridge IBR-ITAB Security System User Guide

Date Added: 2/13/13

Using your iBridge IBR-ITAB Security System.

Programming the iBridge Suite with PCD-Windows Quickloader V6.1.1

Date Added: 4/29/13

Using PCD-Windows Quickloader V6.1.1 to program the iBridge Suite. Models: IBR-ZREMOTE Z-Wave Controller, ISEE-WAP Wireless Access Point and the IBR-ITAB Wireless Touchscreen Tablet.

Three steps needed to install our dealer-registered products

Date Added: 11/21/22

Three steps needed to install our dealer-registered products.

(Register at www.NapcoComNet.com)

Includes StarLink, iBridge, iRemote and Air Access.

IBR-TOUCH and IBR-TOUCH-WL Documentation Package

Date Added: 2/1/24

This IBR-TOUCH and IBR-TOUCH-WL Documentation Package (WI2717LF) contains the following documents:

(WI2296) -- Installation Instructions
(WI2297) -- Quick Start
(WI2396) -- USB Port Warning

Important: This PDF contains a mounting template. When printing this PDF, always select printing options to ensure that printed copies of templates are produced without size adjustments. After printing, verify the dimensions that appear on the printed template before use!

3-Way Z-Wave Device Association - Direct Range Considerations

Date Added: 10/16/14

3-Way Z-Wave Device Association - Direct Range considerations.

iBridge IBR-TOUCH -- Unable to view iSeeVideo and iBridge ISV2 video camera feed

Date Added: 1/7/25

When unable to view iSeeVideo and iBridge ISV2 video camera feed:  

NAPCO has received reports of an iBridge IBR-TOUCH login issue that occurs during the installation Wizard process.  Upon examination, this issue affects certain Z-Wave issues and the ability to view iSeeVideo and iBridge ISV2 video camera feed.  Refer to this Tech Note for more information.

WinZip file also includes instructions regarding website links that provide an alternate PC web program for iBridgeVideo.