GEM-P3200 and GEM-P9600 Version 11D Summary of New Features

Date Added: 11/12/04

GEM-P3200 and GEM-P9600 Version 11D Summary of New Features.

Daylight Saving Time change starting March 2007

Date Added: 12/14/06

CSFM Listing For MA3000, GEM-P3200, GEM-P9600, GEM-P816, GEM-P1632 And GEM-X255 From California Department Of Forestry & Fire Protection Office Of The State Fire Marshal Fire Engineering - Building Materials Listing Program

Egress allowed without Automatic Interior Bypass Easy Exit programmed

Date Added: 8/4/11

Egress allowed without "Automatic Interior Bypass / Easy Exit" Programmed

E-20 Dealer Memory System Trouble

Date Added: 8/9/11

E20 Dealer Memory System Trouble that may occur when User Program Mode is entered. Requires firmware upgrade (use part number SE-GEM32-255).

Quickloader with ACM Access Enabled (User Assignment)

Date Added: 11/24/10

Details an issue regarding PCD-Windows Quickloader with ACM Access Enabled (User Assignment) when used with GEM-X255, GEM-P9600 and GEM-P3200 control panels.

PCD-Windows Quickloader Error Check Utility Issue

Date Added: 8/3/11

PCD-Windows Quickloader Error Check Utility Issue.

GEM-BIOREADER and "Compatibility Number" Issue

Date Added: 12/2/10

Non-responsive GEM-BIOREADER and "Compatibility Number" Issue with models GEM-BIOREADER and GEM-P3200, GEM-P9600 or GEM-X255 control panels.

GEM Alarm Panel Integrationwith Napco AccessPro

Date Added: 8/22/07

GEM Alarm Panel Integration With NAPCO AccessPro Configuration Instructions.

GEM-ACM Feature and Panel Compatibility Requirements

Date Added: 4/30/07

GEM-ACM Feature And Panel Compatibility Requirements.

GEM-P3200/P9600 V60A ADDRESS LOCATIONS

Date Added: 4/30/07

Addendum New V60A Adjusted Keypad Programming Address Locations GEM-P3200 AND GEM-P9600.

How to Make a Control Panel "Local Only"

Date Added: 11/7/11

How To Make A Control Panel "Local Only".

How to Set Up "Fail to Close" and "Fail to Open" upon Openings and Closings

Date Added: 11/15/11

How To Set Up "Fail To Close" And "Fail To Open" Upon Openings And Closings.

Industrial Control Upgrade for GEM-X255/P9600/P3200 V60A

Date Added: 4/30/07

SE-ICONTROL Industrial Control Upgrade For The GEM-X255, GEM-P9600 and GEM-P3200 V60A Programming Instructions.

Control Panels GEM-P3200 and GEM-P9600 Compatibility with Quickloader (Panel Firmware V10 and Prior)

Date Added: 4/29/08

PCD-Windows Quickloader is not compatible with control panel GEM-P3200 or GEM-P9600 firmware versions 10 and prior. This Tech Note details solutions.

GEM-P9600 Wiring Diagram CAD File

Date Added: 7/5/11

GEM-P9600 Wiring Diagram (CAD File).

Prevent Auto Rearming after Auto Disarm

Date Added: 2/26/14

How to prevent Auto Rearming after automatic disarming of the control panel.

How to verify the control panel version (firmware V70 and above) for panels GEM-P3200, GEM-P9600 and GEM-X255

Date Added: 1/7/15

How to verify the control panel version (firmware V70 and above).

Models:  GEM-P3200, GEM-P9600 and GEM-X255

Trouble Codes and Conditions: Gemini and GEMC Control Panels

Date Added: 3/3/16

TROUBLE CODES AND CONDITIONS

Listed below are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels.

NN = Device of zone number.  Note:  "E" messages not listed here are currently undefined and reserved for future use.

E01-00 – A/C POWER FAILURE

E02-00 – SYSTEM LOW BATTERY

E03-00 – COMMUNICATIONS FAILURE OVER A PHONE LINE

E04-NN – RF TRANSMITTER SUPERVISORY FAILURE

E05-NN – RF TRANSMITTER LOW BATTERY

E06-NN – RF RECEIVER RESPONSE TROUBLE

E07-00 – DOWNLOAD ATTEMPT FAILURE

E08-00 – TELCO LINE 1 FAILURE

E09-00 – SYSTEM COLD START (NO PANEL PROGRAM)

E10-NN – BURGLARY KEYPAD RESPONSE TROUBLE

E11-NN – BURGLARY KEYPAD/ ACM TAMPER

E12-NN – BURGLARY EZM RESPONSE TROUBLE

E13-NN – BURGLARY EZM TAMPER

E14-NN – RELAY BOARD RESPONSE TROUBLE

E15-NN – RF TRANSMITTER TAMPER

E16-NN – RF RECEIVER JAMMED

E17-NN – RF RECEIVER TAMPER

E18-NN – WIRELESS KEYFOB LOW BATTERY

E19-00 – USER PROGRAM MEMORY ERROR

E20-00 – DEALER PROGRAM MEMORY ERROR

E21-00 – SYSTEM SHUT DOWN

E22-NN – SENSOR WATCH ACTIVITY FAILURE

E23-00 – BURGLARY BUS FAILURE

E24-00 – SERVICE MESSAGE

E25-00 – COMMUNICATIONS FAILURE OVER INTERNET TCP/IP 

E26-00 – SYSTEM GROUND FAULT

E27-00 – PRINTER FAILURE

E28-00 – FIRE BUS FAILURE

E29-00 – FIRE FBS BOARD TROUBLE

E30-NN – FIRE EZM AUX POWER FAILURE

E31-NN – FIRE EZM RESPONSE TROUBLE

E32-NN – FIRE KEYPAD RESPONSE TROUBLE

E33-NN – FIRE EZM TAMPER

E34-NN – FIRE KEYPAD TAMPER

E35-NN – SUPERVISORY RELAY TROUBLE

E36-NN – FIRE EZM GROUND FAULT

E37-NN – FIRE EZM A/C FAILURE

E38-NN – FIRE EZM LOW BATTERY

E39-00 – RF RECEIVER CAPACITY ERROR

E40-NN – RF DUAL TEC SELF TEST FAILURE

E41-00 – SYSTEM FIRE TROUBLE

E42-NN- CO ZONE TROUBLE

E51-00 – ALARM SUPERVISORY FAILURE

E54-00 – LOW BATTERY/AC FAIL FOR ACM #1

E55-00 – LOW BATTERY/AC FAIL FOR ACM #2

E56-00 – LOW BATTERY/AC FAIL FOR ACM #3

E57-00 – LOW BATTERY/AC FAIL FOR ACM #4

E58-00 – TELEMETRY TROUBLE

E59-00 – TELEMETRY FAILURE BETWEEN NL-MOD & PANEL

E66-00 – CLEAN ME SMOKE DETECTOR DIRTY

E99-00 – KEYPAD PANIC WIRE TROUBLE

Voltage Troubleshooting Guide for the GEM-P3200, GEM-P9600 and GEM-X255

Date Added: 4/28/16

Voltage Troubleshooting Guide for the Gemini GEM-P3200, GEM-P9600 and GEM-X255 Control Panels.

Back Door Control Programming

Date Added: 5/4/16

Back Door Control Programming.

This Tech Tip describes security features that allow enhanced control of back doors and overhead doors in large buildings such as supermarkets and depots, available on the NAPCO Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels.

Updating firmware in the GEM-P3200, GEM-P9600 or GEM-X255 control panels

Date Added: 6/3/16

How to update the GEM-P3200, GEM-P9600 or GEM-X255 control panel firmware.

Wiring a CO zone on a GEM-CO-MOD to an output on a Gemini Control Panel

Date Added: 7/21/16

This Tech Tip describes how to wire a carbon monoxide (CO) zone on a GEM-CO-MOD to an output on a Gemini GEM-P3200, GEM-P9600 and/or a GEM-X255 control panel.

Global Bypass Option with Control4

Date Added: 8/18/16

To bypass open zones on the GEM-P3200, GEM-P9600 and/or GEM-X255 control panels through Control4.

Enable "Panel Access" to Energize the "Aux Relay"

Date Added: 12/1/16

Enable "Panel Access" to Energize the "Aux Relay".

Models:  Gemini GEM-P3200, GEM-P9600 & GEM-X255 Control Panels.

How to program the Test Timer feature with Gemini GEM-P9600, GEM-P3200 and GEM-X255 control panels

Date Added: 5/3/18

How to disarm a control panel with a third party access control system

Date Added: 5/7/18

How to disarm a control panel with a third party access control system.

(Control Panels GEM-P3200, GEM-P9600, GEM-X255).

Wiring schematics and programming to open an entry gate upon a fire condition

Date Added: 5/18/18

Wiring schematics and programming to open an entry gate upon a fire condition.
Models: Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels

Manually open a door using the iBridge app

Date Added: 5/18/18

Programming your control panel to manually open a door using the iBridge app.

How to control access through a special door using a keypad

Date Added: 1/10/19

How to control access through a special door (e.g. garage door, pool gate, storage room, etc.) using a keypad.

How to program a siren and a strobe light (Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels)

Date Added: 3/25/19

UL 365: UL Police Station Connected Burglary Alarm Units

Date Added: 3/19/13

UL 365 UL Police Station Connected Burglary Alarm Units.

Models:  BDH, CC5502LCD, CC-K1CA, CC-K2AS, CC-RP3DGTL, CF3000LCD, CF3000LCDe, CF5500LCD, GEM-DK1CA, GEM-DK1CAS, GEM-DK3DGTL, GEM-DK3DGTLS, GEM-DRP1CA, GEM-DRP3DGTL, GEM-EZM4, GEM-EZM8, GEM-K1CA, GEM-K2AS, GEM-K3DGTL, GEM-OUT8, GEM-P3200, GEM-P3200M, GEM-P9600, GEM-P9600M, GEM-RP1CAe2, GEM-RP2ASe2, GEM-RP3DGTL, GEM-RS232, GEM-X255, GEM-X255M, H217, NL-MOD, PCBL, PS3000, RM3008, RP3000LCD, RP3000LCDe, TH1 and TRF15.

UL File APAW.S2576

UL 609: UL Local Burglar Alarm Units (Mercantile Premises)

Date Added: 3/19/13

UL 609 UL Local Burglar Alarm Units (Mercantile Premises).

Models:  GEM-P3200M, GEM-P9600M, GEM-RP1CAe2, GEM-RP2ASe2, H217, BDH, CC5502LCD, CC-K1CA(XXX), CC-K2AS(XXX), CC-RP3DGTL, CF3000LCD, CF3000LCDe, CF5500LCD, GEM-DK1CA(XXX), GEM-DK1CAS(XXX), GEM-DK3DGTL, GEM-DK3DGTLS, GEM-DRP1CA(XXX), GEM-DRP3DGTL, GEM-EZM4, GEM-EZM8, GEM-K1CA(XXX), GEM-K2AS(XXX), GEM-K3DGTL, GEM-OUT8, GEM-P3200, GEM-P9600, GEM-RP3DGTL, GEM-RS232, GEM-X255, GEM-X255M, NL-MOD, PCBL, PS3000, RM3008, RP3000LCD, RP3000LCDe, TH1 and TRF15.

UL File AOTX.S2576, Local Alarm Units.

How to Convert Zones 1-6 into 2-Wire Fire Zones

Date Added: 1/9/20

How to Convert Zones 1-6 into 2-Wire Fire Zones.
This video only applies to the Gemini GEM-P9600 and GEM-X255 control panels, and must not be used for Commercial installations (Residential only).

Required Equipment for Continental Integration with NAPCO

Date Added: 5/21/20

To integrate NAPCO and Continental Access control panels, this Tech Tip describes the requirements.

H1217 Commercial Mercantile Enclosure Installation Instructions

Date Added: 3/12/12

H1217 Commercial Control Panel Enclosure Installation Instructions.

Wiring Diagram: Connecting the SLE-GSM Communicator, the SLE-DLEXT and the SLE-SMTCHG to the Gemini GEM-P9600 control panel

Date Added: 3/25/16

Wiring Diagram detailing the integrated wiring connections using the Gemini GEM-P9600 control panel, the SLE-GSM Communicator, the SLE-DLEXT Extender Module and the SLE-SMTCHG Smart Charge Module.

3rd Party Automation Support- NAPCO IBR-ZREMOTE Software, Firmwares & Driver (LATEST)

Date Added: 10/20/20

Download one WinZip file containing instructions and files for updating:

--GEM-X255, GEM-P9600 and GEM-P3200 control panel firmware;

--The NAPCO Control4 driver that functions with the NAPCO GEM-X255, GEM-P9600 and GEM-P3200 control panels and the NAPCO GEM-P816, GEM-P1632 and GEM-P1664 control panels with an IBR-ZREMOTE installed;

--The IBR-ZREMOTE firmware (both for the new IBR-ZREMOTE with a single Ethernet socket and for the legacy IBR-ZREMOTE with two Ethernet sockets);

--The NL-MODCONFIG software program.

Connecting to a GEM-P3200, -P9600 or X255 control panel with PCD-Manager software

Date Added: 8/13/15

This Tech Tip details how to upload or connect to a Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel with PCD-Manager software.

GEM-P3200, GEM-P9600 and GEM-X255 Firmware Update Instructions

Date Added: 2/11/22

GEM-P3200, GEM-P9600 and GEM-X255 Firmware Update Instructions, WI2082.

Programming Manual for GEM-P9600.

Date Added: 9/1/96

GEM-P9600 Control Panel/Communicator Programming Instructions.

Programming Manual for GEM-P9600 (version 30)

Date Added: 2/1/04

GEM-P9600 Control Panel/Communicator Programming Instructions With The "Classic" GEM-RP1CAe2 Keypad And The "K Series" GEM-K1CA Keypad (Version 30).

GEM-P9600 Programming Instructions (version 50)

Date Added: 10/1/05

GEM-P9600 Control Panel/Communicator Programming Instructions With The "Classic" GEM-RP1CAe2 Keypad And The "K Series" GEM-K1CA Keypad (Version 50).

Programming Manual for GEM-P9600 (version 20)

Date Added: 8/1/00

GEM-P9600 Programming Instructions (V20).

GEM-P9600 Programming Instructions (version 72)

Date Added: 12/31/14

GEM-P9600 Control Panel/Communicator Programming Instructions with the "Classic" GEM-RP1CAe2 Keypad and the "K Series" GEM-K1CA Keypad (Version 72).

GEM-P9600 Programming Instructions (version 70)

Date Added: 7/26/13

GEM-P9600 Control Panel/Communicator Programming Instructions With The "Classic" GEM-RP1CAe2 Keypad And The "K Series" GEM-K1CA Keypad (Version 70).

Programming Manual for GEM-P9600 (version 72)

Date Added: 12/31/14

GEM-P9600 Control Panel/Communicator Programming Instructions with the "Classic" GEM-RP2ASe2, GEM-RP3DGTL, and GEM-RP4RFC/GEM-RP4C Keypads and the "K Series" GEM-K2AS, GEM-K3DGTL, and GEM-K4/GEM-K4RF Keypads (Version 72).

Programming Manual for GEM-P9600 (version 70)

Date Added: 5/8/13

GEM-P9600 Control Panel/Communicator Programming Instructions With The "Classic" GEM-RP2ASe2, GEM-RP3DGTL, And GEM-RP4RFC/GEM-RP4C Keypads And The "K Series" GEM-K2AS, GEM-K3DGTL, And GEM-K4/GEM-K4RF Keypads (Version 70).

Programming Manual for GEM-P9600 (version 30)

Date Added: 2/1/04

GEM-P9600 Control Panel/Communicator Programming Instructions With The "Classic" GEM-RP2ASe2, GEM-RP3DGTL, And GEM-RP4RFC/GEM-RP4C Keypads And The "K Series" GEM-K2AS, GEM-K3DGTL, And GEM-K4/GEM-K4RF Keypads (Version 30).

GEM-P9600 Installation Instructions (V72)

Date Added: 12/31/14

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 72).

GEM-P9600 Installation Instructions (V70)

Date Added: 5/8/13

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 70).

GEM-P9600 Installation Instructions (V50)

Date Added: 5/12/10

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 50).

GEM-P9600 Installation Instructions

Date Added: 11/1/98

GEM-P9600 Control Panel/Communicator Installation Instructions.

GEM-P9600 Installation Instructions (V20)

Date Added: 8/1/00

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 20).

GEM-P9600 Installation Instructions (V30)

Date Added: 5/6/04

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 30).

GEM-X255, GEM-P3200, GEM-P9600 Firmware upgrade file, version 72K1

Date Added: 1/23/23

GEM-X255, GEM-P3200, GEM-P9600 Firmware upgrade file, version 72K1.

File name:  X255SF_UL985_-72K1_.hex

Click here to watch a video of how to update the Gemini Control Panel Firmware (for versions 70 and higher).

For written upgrade instructions, see WI2082 (also included in download file).

Note:  To conform to UL 985, this new firmware requires a valid User Code be entered before pressing RESET (in normal mode).

How to "Cold Start" Napco Control Panels

Date Added: 5/2/23

How to "Cold Start" Napco Control Panels (Models GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600 AND GEM-X255).

"Can't Arm, Incorrect Time" Message on GEM-P3200 / P9600 and X255 Control Panels

Date Added: 4/13/12

Resolving a "Can't Arm, Incorrect Time" message on GEM-P3200 / P9600 and X255 Control Panels.

GEM-P9600 Programming Instructions (V72F2)

Date Added: 6/21/22

GEM-P9600 Programming Instructions (Control Panel Firmware Version 72F2).

For the "Classic" GEM-RP1CAe2 Keypad and the "K Series" GEM-K1CA Keypad.

Click here for the GEM-P9600 Installation Manual (version 72F2).

GEM-P9600 Programming Instructions (V72F2)

Date Added: 6/21/22

GEM-P9600 Control Panel/Communicator Programming Instructions (Version 72F2)

For the "Classic" GEM-RP2ASe2, GEM-RP3DGTL, and GEM-RP4RFC/GEM-RP4C Keypads and the "K Series" GEM-K2AS, GEM-K3DGTL, and GEM-K4/GEM-K4RF Keypads.

Click here for the GEM-P9600 Installation Manual (version 72F2).

Displaying Calendar Dates and Operating Schedules

Date Added: 1/11/22

Tech Note:  Displaying Calendar Dates and Operating Schedules.

NAPCO control panel models GEM-P3200, GEM-P9600 and GEM-X255 have a limitation that they cannot display calendar dates or operate schedules past 12/31/2021.  There are several workarounds available, as described in this technical note.

Click here for the firmware upgrade file, version 72i2, for the GEM-X255, GEM-P3200 and GEM-P9600.

GEM-P9600 Installation Instructions (V72F2)

Date Added: 1/17/24

GEM-P9600 Control Panel/Communicator Installation Instructions (Version 72F2).

Supports control panel code 72F2 which supports UL 985, requiring a User Code be entered before a RESET button press (in normal mode)

Zone ANDing: Gemini Control Panels GEM-P3200, GEM-P9600, and GEM-X255

Date Added: 4/4/24

Tech Tip:  Zone ANDing:  Gemini Control Panels GEM-P3200, GEM-P9600, and GEM-X255.

With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes.  Zone ANDing is designed to afford redundant protection for devices that may show a tendency to false-trip under certain conditions, such as glassbreak detectors, PIRs, etc.  For more information, see this Tech Tip.

Testing the Test Timer Feature

Date Added: 5/2/24

Tech Tip:  How to test the programming of an existing Test Timer feature.

How Configure Primary Reporting via NetLink and Backup Reporting via StarLink Communicators with No Landline

Date Added: 4/19/13

How use Quickloader to configure Primary Reporting via NetLink and Backup Reporting via StarLink Communicators with no landline.

Models: GEM-P816 and GEM-P1632 Control Panels (version 30M or greater) GEM-P3200, GEM-P9600 and GEM-X255 Control Panels (version 50 or greater) NL-MOD Network Communication Module NL-RCM Remote Control Module SLe-GSM and SL-1FD-T StarLink Communicators

CSFM Listing: 7167-0992:0123

Date Added: 7/11/24

Models GEMINI GEM-P3200, GEM-P3200M, GEM-P9600, GEM-P9600M, and SIGNATURE Models SS-P3200, SS-P3200M, SS-P9600, SS-P9600M and *GEM-X255 combination fire and burglary alarm control unit. All units consist of a sub-assembly circuit board and Model H299 enclosure except for Models with M suffix come with Model H217 enclosure. *Model GEM-X255 consists of Model GEM-X255 sub-assembly circuit board.

The Gemini series are compatible with the following Models GEM-RP1CA, GEM-RP1CAe, GEM-RP1CAe2, GEM-RP2AS, GEM-RP35 keypads.

The Signature series are compatible with the following Models CC-RP1CA and CC-RP2AS keypads.

Keyfob Event History Mapping

Date Added: 9/6/24

Keyfob Event History Mapping with Gemini Control Panels: GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255.

The keyfob OP/CL log displays most the recent event history of openings and closings. This log uses the last group of users depending on the control panel and the number of available users.  For examples, see this Tech Tip.

Programing a Relay Module into a GEM-P3200, GEM-P9600, or GEM-X255

Date Added: 12/12/24

Tech Tip:  Programing a Relay Module into a GEM-P3200, GEM-P9600, or GEM-X255.