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Date Added: 3/3/16
TROUBLE CODES AND CONDITIONS
Listed below are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels.
NN = Device of zone number. Note: "E" messages not listed here are currently undefined and reserved for future use.
E01-00 – A/C POWER FAILURE
E02-00 – SYSTEM LOW BATTERY
E03-00 – COMMUNICATIONS FAILURE OVER A PHONE LINE
E04-NN – RF TRANSMITTER SUPERVISORY FAILURE
E05-NN – RF TRANSMITTER LOW BATTERY
E06-NN – RF RECEIVER RESPONSE TROUBLE
E07-00 – DOWNLOAD ATTEMPT FAILURE
E08-00 – TELCO LINE 1 FAILURE
E09-00 – SYSTEM COLD START (NO PANEL PROGRAM)
E10-NN – BURGLARY KEYPAD RESPONSE TROUBLE
E11-NN – BURGLARY KEYPAD/ ACM TAMPER
E12-NN – BURGLARY EZM RESPONSE TROUBLE
E13-NN – BURGLARY EZM TAMPER
E14-NN – RELAY BOARD RESPONSE TROUBLE
E15-NN – RF TRANSMITTER TAMPER
E16-NN – RF RECEIVER JAMMED
E17-NN – RF RECEIVER TAMPER
E18-NN – WIRELESS KEYFOB LOW BATTERY
E19-00 – USER PROGRAM MEMORY ERROR
E20-00 – DEALER PROGRAM MEMORY ERROR
E21-00 – SYSTEM SHUT DOWN
E22-NN – SENSOR WATCH ACTIVITY FAILURE
E23-00 – BURGLARY BUS FAILURE
E24-00 – SERVICE MESSAGE
E25-00 – COMMUNICATIONS FAILURE OVER INTERNET TCP/IP
E26-00 – SYSTEM GROUND FAULT
E27-00 – PRINTER FAILURE
E28-00 – FIRE BUS FAILURE
E29-00 – FIRE FBS BOARD TROUBLE
E30-NN – FIRE EZM AUX POWER FAILURE
E31-NN – FIRE EZM RESPONSE TROUBLE
E32-NN – FIRE KEYPAD RESPONSE TROUBLE
E33-NN – FIRE EZM TAMPER
E34-NN – FIRE KEYPAD TAMPER
E35-NN – SUPERVISORY RELAY TROUBLE
E36-NN – FIRE EZM GROUND FAULT
E37-NN – FIRE EZM A/C FAILURE
E38-NN – FIRE EZM LOW BATTERY
E39-00 – RF RECEIVER CAPACITY ERROR
E40-NN – RF DUAL TEC SELF TEST FAILURE
E41-00 – SYSTEM FIRE TROUBLE
E42-NN- CO ZONE TROUBLE
E51-00 – ALARM SUPERVISORY FAILURE
E54-00 – LOW BATTERY/AC FAIL FOR ACM #1
E55-00 – LOW BATTERY/AC FAIL FOR ACM #2
E56-00 – LOW BATTERY/AC FAIL FOR ACM #3
E57-00 – LOW BATTERY/AC FAIL FOR ACM #4
E58-00 – TELEMETRY TROUBLE
E59-00 – TELEMETRY FAILURE BETWEEN NL-MOD & PANEL
E66-00 – CLEAN ME SMOKE DETECTOR DIRTY
E99-00 – KEYPAD PANIC WIRE TROUBLE
Posted in [Miscellaneous]
Tags:
GEMC
GEM-X255
GEM-P9600
GEM-P3200
GEM-P1632
GEM-P816
Date Added: 5/4/16
Back Door Control Programming.
This Tech Tip describes security features that allow enhanced control of back doors and overhead doors in large buildings such as supermarkets and depots, available on the NAPCO Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels.
Posted in [Tech Tips]
Tags:
GEM-X255
GEM-P9600
GEM-P3200
Date Added: 7/21/16
This Tech Tip describes how to wire a carbon monoxide (CO) zone on a GEM-CO-MOD to an output on a Gemini GEM-P3200, GEM-P9600 and/or a GEM-X255 control panel.
Posted in [Tech Tips]
Tags:
GEM-X255
GEM-P9600
GEM-P3200
GEM-CO-MOD
Date Added: 5/7/18
How to disarm a control panel with a third party access control system.
(Control Panels GEM-P3200, GEM-P9600, GEM-X255).
Posted in [Tech Tips]
Tags:
GEM-X255
GEM-P9600
GEM-P3200
Date Added: 5/18/18
Wiring schematics and programming to open an entry gate upon a fire condition.
Models: Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels
Posted in [Tech Tips]
Tags:
GEM-P3200
GEM-P9600
GEM-X255
Date Added: 1/10/19
How to control access through a special door (e.g. garage door, pool gate, storage room, etc.) using a keypad.
Posted in [Video Tech Tips]
Tags:
GEM-P1632
GEM-P9600
Date Added: 3/19/13
UL 365 UL Police Station Connected Burglary Alarm Units.
Models: BDH, CC5502LCD, CC-K1CA, CC-K2AS, CC-RP3DGTL, CF3000LCD, CF3000LCDe, CF5500LCD, GEM-DK1CA, GEM-DK1CAS, GEM-DK3DGTL, GEM-DK3DGTLS, GEM-DRP1CA, GEM-DRP3DGTL, GEM-EZM4, GEM-EZM8, GEM-K1CA, GEM-K2AS, GEM-K3DGTL, GEM-OUT8, GEM-P3200, GEM-P3200M, GEM-P9600, GEM-P9600M, GEM-RP1CAe2, GEM-RP2ASe2, GEM-RP3DGTL, GEM-RS232, GEM-X255, GEM-X255M, H217, NL-MOD, PCBL, PS3000, RM3008, RP3000LCD, RP3000LCDe, TH1 and TRF15.
UL File APAW.S2576
Posted in [UL Listings]
Tags:
TRF15
TH1
RP3000LCDe
RP3000LCD
RM3008
PS3000
PCBL
NL-MOD
H217
GEM-X255M
GEM-X255
GEM-RS232
GEM-RP3DGTL
GEM-RP2ASe2
GEM-RP1CAe2
GEM-P9600M
GEM-P9600
GEM-P3200M
GEM-P3200
GEM-OUT8
GEM-K3DGTL
GEM-K2AS
GEM-K1CA
GEM-EZM8
GEM-EZM4
GEM-DRP3DGTL
GEM-DRP1CA
BDH
CC5502LCD
CC-K1CA
CC-K2AS
CC-RP3DGTL
CF3000LCD
CF3000LCDe
CF5500LCD
GEM-DK1CA
GEM-DK1CAS
GEM-DK3DGTL
GEM-DK3DGTLS
Date Added: 3/19/13
UL 609 UL Local Burglar Alarm Units (Mercantile Premises).
Models: GEM-P3200M, GEM-P9600M, GEM-RP1CAe2, GEM-RP2ASe2, H217, BDH, CC5502LCD, CC-K1CA(XXX), CC-K2AS(XXX), CC-RP3DGTL, CF3000LCD, CF3000LCDe, CF5500LCD, GEM-DK1CA(XXX), GEM-DK1CAS(XXX), GEM-DK3DGTL, GEM-DK3DGTLS, GEM-DRP1CA(XXX), GEM-DRP3DGTL, GEM-EZM4, GEM-EZM8, GEM-K1CA(XXX), GEM-K2AS(XXX), GEM-K3DGTL, GEM-OUT8, GEM-P3200, GEM-P9600, GEM-RP3DGTL, GEM-RS232, GEM-X255, GEM-X255M, NL-MOD, PCBL, PS3000, RM3008, RP3000LCD, RP3000LCDe, TH1 and TRF15.
UL File AOTX.S2576, Local Alarm Units.
Posted in [UL Listings]
Tags:
TRF15
TH1
RP3000LCDe
RP3000LCD
RM3008
PS3000
PCBL
NL-MOD
H217
GEM-X255M
GEM-X255
GEM-RS232
GEM-RP2ASe2
GEM-RP1CAe2
GEM-P9600M
GEM-P9600
GEM-P3200M
GEM-P3200
GEM-OUT8
GEM-K3DGTL
GEM-K2AS
GEM-K1CA
GEM-EZM8
GEM-EZM4
GEM-DRP3DGTL
GEM-DRP1CA
GEM-DK3DGTLS
GEM-DK3DGTL
GEM-DK1CAS
GEM-DK1CA
CF5500LCD
CF3000LCDe
CF3000LCD
CC-RP3DGTL
CC-K2AS
CC-K1CA
CC5502LCD
BDH
Gemini
Date Added: 1/9/20
How to Convert Zones 1-6 into 2-Wire Fire Zones.
This video only applies to the Gemini GEM-P9600 and GEM-X255 control panels, and must not be used for Commercial installations (Residential only).
Posted in [Video Tech Tips]
Tags:
GEM-X255
GEM-P9600
Date Added: 3/25/16
Wiring Diagram detailing the integrated wiring connections using the Gemini GEM-P9600 control panel, the SLE-GSM Communicator, the SLE-DLEXT Extender Module and the SLE-SMTCHG Smart Charge Module.
Posted in [Tech Tips]
Tags:
GEM-P9600
SLe-SMTCHG
SLe-DLEXT
SLe-GSM
Date Added: 10/20/20
Download one WinZip file containing instructions and files for updating:
--GEM-X255, GEM-P9600 and GEM-P3200 control panel firmware;
--The NAPCO Control4 driver that functions with the NAPCO GEM-X255, GEM-P9600 and GEM-P3200 control panels and the NAPCO GEM-P816, GEM-P1632 and GEM-P1664 control panels with an IBR-ZREMOTE installed;
--The IBR-ZREMOTE firmware (both for the new IBR-ZREMOTE with a single Ethernet socket and for the legacy IBR-ZREMOTE with two Ethernet sockets);
--The NL-MODCONFIG software program.
Posted in [Software / Firmware]
Tags:
NL-MODCONFIG
IBR-ZREMOTE
GEM-P1664
GEM-P1632
GEM-P816
Control4
GEM-P3200
GEM-P9600
GEM-X255
Date Added: 12/31/14
GEM-P9600 Control Panel/Communicator Programming Instructions with the "Classic" GEM-RP1CAe2 Keypad and the "K Series" GEM-K1CA Keypad (Version 72).
Posted in [Programming Manuals]
Tags:
GEM-P9600
Date Added: 12/31/14
GEM-P9600 Control Panel/Communicator Programming Instructions with the "Classic" GEM-RP2ASe2, GEM-RP3DGTL, and GEM-RP4RFC/GEM-RP4C Keypads and the "K Series" GEM-K2AS, GEM-K3DGTL, and GEM-K4/GEM-K4RF Keypads (Version 72).
Posted in [Programming Manuals]
Tags:
GEM-P9600
Date Added: 1/23/23
GEM-X255, GEM-P3200, GEM-P9600 Firmware upgrade file, version 72K1.
File name: X255SF_UL985_-72K1_.hex
Click here to watch a video of how to update the Gemini Control Panel Firmware (for versions 70 and higher).
For written upgrade instructions, see WI2082 (also included in download file).
Note: To conform to UL 985, this new firmware requires a valid User Code be entered before pressing RESET (in normal mode).
Posted in [Software / Firmware]
Tags:
GEM-P9600
GEM-P3200
GEM-X255
Date Added: 1/11/22
Tech Note: Displaying Calendar Dates and Operating Schedules.
NAPCO control panel models GEM-P3200, GEM-P9600 and GEM-X255 have a limitation that they cannot display calendar dates or operate schedules past 12/31/2021. There are several workarounds available, as described in this technical note.
Click here for the firmware upgrade file, version 72i2, for the GEM-X255, GEM-P3200 and GEM-P9600.
Posted in [Tech Notes]
Tags:
GEM-P3200
GEM-P9600
GEM-X255
Date Added: 1/17/24
GEM-P9600 Control Panel/Communicator Installation Instructions (Version 72F2).
Supports control panel code 72F2 which supports UL 985, requiring a User Code be entered before a RESET button press (in normal mode)
Posted in [Installation Manuals]
Tags:
GEM-P9600
Date Added: 4/4/24
Tech Tip: Zone ANDing: Gemini Control Panels GEM-P3200, GEM-P9600, and GEM-X255.
With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes. Zone ANDing is designed to afford redundant protection for devices that may show a tendency to false-trip under certain conditions, such as glassbreak detectors, PIRs, etc. For more information, see this Tech Tip.
Posted in [Tech Tips]
Tags:
GEM-P3200
GEM-P9600
GEM-X255
Date Added: 4/19/13
How use Quickloader to configure Primary Reporting via NetLink and Backup Reporting via StarLink Communicators with no landline.
Models: GEM-P816 and GEM-P1632 Control Panels (version 30M or greater) GEM-P3200, GEM-P9600 and GEM-X255 Control Panels (version 50 or greater) NL-MOD Network Communication Module NL-RCM Remote Control Module SLe-GSM and SL-1FD-T StarLink Communicators
Posted in [Tech Tips]
Tags:
GEM-P1632
GEM-P3200
GEM-P816
GEM-P9600
GEM-X255
NL-MOD
NL-RCM
PCD-Windows
Quickloader
SL-1FD-T
SLe-GSM
Date Added: 7/11/24
Models GEMINI GEM-P3200, GEM-P3200M, GEM-P9600, GEM-P9600M, and SIGNATURE Models SS-P3200, SS-P3200M, SS-P9600, SS-P9600M and *GEM-X255 combination fire and burglary alarm control unit. All units consist of a sub-assembly circuit board and Model H299 enclosure except for Models with M suffix come with Model H217 enclosure. *Model GEM-X255 consists of Model GEM-X255 sub-assembly circuit board.
The Gemini series are compatible with the following Models GEM-RP1CA, GEM-RP1CAe, GEM-RP1CAe2, GEM-RP2AS, GEM-RP35 keypads.
The Signature series are compatible with the following Models CC-RP1CA and CC-RP2AS keypads.
Posted in [CSFM Listings]
Tags:
CC-RP1CA
CC-RP2AS
GEM-P3200
GEM-P3200M
GEM-P9600
GEM-P9600M
GEM-RP1CA
GEM-RP1CAe
GEM-RP1CAe2
GEM-RP2AS
GEM-RP35
GEM-X255
H217
H299
SS-P3200
SS-P3200M
SS-P9600
SS-P9600M
Date Added: 9/6/24
Keyfob Event History Mapping with Gemini Control Panels: GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255.
The keyfob OP/CL log displays most the recent event history of openings and closings. This log uses the last group of users depending on the control panel and the number of available users. For examples, see this Tech Tip.
Posted in [Tech Tips]
Tags:
GEM-KEYF
GEM-P1632
GEM-P1664
GEM-P3200
GEM-P816
GEM-P9600
GEM-X255