NAPCO iBridge IBR-TOUCH & IBR-TOUCH-WL Touchscreen Tablets: Quick Start Guide

Date Added: 6/27/18

NAPCO iBridge IBR-TOUCH & IBR-TOUCH-WL Touchscreen Tablets:  Quick Start Guide.

Using the NAPCO iBridge IBR-TOUCH and IBR-TOUCH-WL Setup Wizard

Date Added: 2/7/19

IBR-TOUCH End-User Functions & Settings

Date Added: 7/17/19

The various IBR-TOUCH Touchscreen Tablet end-user functions and settings are described.

IBR-TOUCH & IBR-TOUCH-WL iBridge Touchscreen Tablets: Installation Instructions

Date Added: 7/24/19

Installation instructions for the IBR-TOUCH and IBR-TOUCH-WL iBridge touchscreen tablets.

DSC and Honeywell Compatibility
DSC and Honeywell keypad skins are supported for use with the IBR-TOUCH and IBR-TOUCH-WL tablets, but only when used with a StarLink Connect communicator and when the "Wi-Fi Only Mode" selection is enabled in the tablet's administrator settings.

Note: The hardwired IBR-TOUCH tablet's 4-wire bus wires are for connection to NAPCO control panels only; do not connect the IBR-TOUCH tablet's 4-wire bus wires to the Honeywell or DSC control panel bus.

The StarLink Connect communicator requires a local CAT5 connection (or a local Wi-Fi / tablet connection using an SLE-WIFI-MODULE).  Refer to the StarLink Connect instructions for compatible Honeywell / DSC panels, available for download in the following links:

SLE-CDMA-C / SLE-CDMA-Z Plastic Enclosure (WI2246)
SLE-CDMA-C / SLE-CDMA-Z Metal Enclosure (WI2247)

SLE-LTEV-C / SLE-LTEV-Z Plastic Enclosure (WI2307 and WI2336)
SLE-LTEV-C / SLE-LTEV-Z Metal Enclosure (WI2315 and WI2337)

The IBR-TOUCH and IBR-TOUCH-WL tablets are compatible with the following NAPCO control panels:

GEM-P816
GEM-P1632
GEM-P1664
GEM-P3200
GEM-P9600
GEM-X255

How to update the IBR-TOUCH / IBR-TOUCH-WL Firmware and Operating System

Date Added: 12/18/19

How to update the IBR-TOUCH / IBR-TOUCH-WL Firmware and Operating System.

Part 1 - Add your Company Logo to the IBR-TOUCH Touchpad - Folder & Filename Requirements

Date Added: 6/24/20

Part 1 - Add your Company Logo to the IBR-TOUCH Touchpad - Folder & Filename Requirements:

Click here for Part 2: Step-by-step.

Part 2 - Add your Company Logo to the IBR-TOUCH Touchpad - Step-by-step

Date Added: 6/24/20

Part 2 - Add your Company Logo to the IBR-TOUCH Touchpad - Step-by-step:

Click here for Part 1: Folder & Filename Requirements.

Loading a Custom Company Logo in to the 7" IBR-TOUCH Touchpad

Date Added: 10/15/20

Loading a Custom Company Logo in to the 7" IBR-TOUCH Touchpad.  

IBR-TOUCH and IBR-TOUCH-WL Documentation Package

Date Added: 2/1/24

This IBR-TOUCH and IBR-TOUCH-WL Documentation Package (WI2717LF) contains the following documents:

(WI2296) -- Installation Instructions
(WI2297) -- Quick Start
(WI2396) -- USB Port Warning

Important: This PDF contains a mounting template. When printing this PDF, always select printing options to ensure that printed copies of templates are produced without size adjustments. After printing, verify the dimensions that appear on the printed template before use!

Update the operating system and applications for the IBR-TOUCH and/or IBR-TOUCH-WL

Date Added: 12/6/19

Tech Note:  How to update the operating system and applications for the IBR-TOUCH and/or IBR-TOUCH-WL.  

Click here to download the firmware file.

IBR-TOUCH & IBR-TOUCH-WL: Update the Operating System and Applications (Latest)

Date Added: 5/20/21

App Version 4.04.186, OS Version: 1.00.115

May, 2021 - Application and OS Update for IBR-TOUCH and IBR-TOUCH-WL.

Note: A USB ("thumb") drive MUST be used to perform this update. An "Over-the-air" update is not available for a full Operating System update.

Click here to download the instructions below in the form of a Tech Note PDF. 

To update the operating system and applications for the IBR-TOUCH and/or IBR-TOUCH-WL, select either the Automatic Install Method or the Manual Install Method, as follows:

Automatic Install Method

1. Copy the entire update.zip file into the root directory of a USB Flash Drive (the file MUST remain in the .zip format).
2. Insert the USB drive into the tablet.
3. Wait 15-20 seconds and a popup will automatically appear that reads, "Firmware Updating. An update package file is found...update.zip. Would you like to install the package?"

(If the popup described in step 3 above does not appear, use the Manual Install Method (below), beginning with step 2).

4. Tap Install and follow all subsequent on-screen prompts. Do not power down or remove the USB during the installation process.

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Manual Install Method

1. Copy the entire update.zip file into the root directory of a USB Flash Drive (the file MUST remain in the .zip format).
2. Open Dealer Settings by pressing and holding the "gear" icon.
3. Type "admin" as the password and tap Yes to save changes.
4. Tap Tablet > Application and OS Updater.
5. At the bottom of the list, select Update Android OS via USB.
6. Follow all subsequent on-screen prompts. Do not power down or remove the USB during the installation process.

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After the operating system has been successfully installed, you can confirm the current version by opening User Settings (tapping the "gear" icon) and scroll to the bottom. It will read as follows:

Current App Version 4.04.186, OS Version: 1.00.115

IBR-TOUCH & IBR-TOUCH-WL: Update the Applications (LATEST)

Date Added: 12/12/24

App Version 4.04.192A

December, 2024 - Application Update for IBR-TOUCH and IBR-TOUCH-WL.

Note: A USB ("thumb") flash drive MUST be used to perform this update.  Proceed as follows:

1. Download the .apk file and place the file place into a folder named "napco" (all lowercase, no quotes).
2. Place this "napco" folder into the root directory of a USB flash drive.
3. Insert the USB drive into the tablet.
4. Wait several seconds for the prompt to appear and follow all onscreen instructions.
5. When update is complete, remove the USB flash drive.