Prima Quick Start Guide

Date Added: 8/7/23

Prima Quick Start Guide.

2: Prima Central Station Setup

Date Added: 10/12/23

To set up central station monitoring, select a Prima Authorized Central Station from the list located in the link below, then continue with the steps in this Tech Tip.

• Prima Authorized Central Stations

3: Prima Master User Setup

Date Added: 10/12/23

Prima Security System: Set Up the Master User.

When creating a Prima account, set up the Master user for app access.

4: Prima App -- Add Users

Date Added: 10/12/23

How to add Users with the Prima app.

Only an administrator with a Master login can add new users.

1: Prima ComNet Registration

Date Added: 10/12/23

How to Register your Prima® Super Panel at the ComNet website.

This Tech Tip describes how to register the Prima control panel at www.NapcoComNet.com.  Note that dealers that are new to NAPCO remote services must register at ComNet; the approval confirmation can take up to 24 hours.

Prima Installation Manual

Date Added: 11/27/23

Prima Installation and User Guide.

Prima: Authorized Central Station List (May 1, 2024)

Date Added: 5/1/24

Prima Authorized Central Station List (May 1, 2024).  Recent additions are in blue.

Prima: Approved Z-Wave Device List

Date Added: 4/5/24

NAPCO Prima Approved Z-Wave Device List.

Prima PWD Window / Door Transmitter Not Tripping During Initial Setup

Date Added: 11/16/23

NAPCO Prima PWD Window / Door Transmitter Not Tripping During Initial Setup.

Prima PBELL Doorbell Notifications

Date Added: 11/2/23

Tech Tip:  How to enable Prima PBELL Doorbell Notifications.

Prima PBELL Doorbell LED Indications

Date Added: 11/16/23

NAPCO Prima PBELL Wi-Fi HD Video Security Doorbell LED Indications.

Prima P1A Super Panel Displays Message "XP02SNet isn't responding"

Date Added: 11/16/23

Tech Tip:  Prima P1A Super Panel Displays Message "XP02SNet isn't responding".

Prima: Setting-up the Master User

Date Added: 5/3/24

Stock Music provided by septaudio, from Pond5
(Stock Music: https://www.pond5.com/royalty-free-music/item/68051837-corporate-technology)
(Pond5: https://www.pond5.com/)

Prima Getting Started: Setting Up a New System

Date Added: 5/9/24

Prima Getting Started:  How to set up a new Prima system.

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Stock Music provided by four_track, from Pond5
(Stock Music:  https://www.pond5.com/royalty-free-music/item/89709656-calm-technology-business-5-minutes-loop-no-drums-science-cor)
(Pond5:  https://www.pond5.com/)

Prima PSIREN Mounting Templates

Date Added: 5/10/24

Prima PSIREN Mounting Templates.  When printing PDF file, be sure to print 1:1 (no size adjustments) and verify the dimensions on the printed template after printing.