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How to register your iSecure Go-Anywhere Hub in the www.NAPCOComNet.com website

Date Added: 12/22/20

How to register your iSecure Go-Anywhere Hub in the www.NAPCOComNet.com website:

Posted in [Video Tech Tips]
Tags: ComNet iSecure Hub iSecure

Three steps to becoming a NAPCO Dealer for Cellular and IP Products

Date Added: 1/13/21

Three steps to becoming a NAPCO Dealer for Cellular and IP Products:

Posted in [Video Tech Tips]
Tags: StarLink ComNet

Napco ComNet Managed User Utility

Date Added: 6/11/21

How to use the Napco ComNet Managed User Utility.

Posted in [Video Tech Tips]
Tags: ComNet

How to export ComNet accounts to Microsoft Excel

Date Added: 7/17/14

This Tech Tip explains how to export ComNet accounts to Microsoft Excel.

Posted in [Tech Tips]
Tags: ComNet

ComNet Remote Services Activation

Date Added: 5/19/15

ComNet Remote Services Activation

To activate, please go to www.NapcoComNet.com and log into your NapcoComNet account. 
If you are not yet registered as a NapcoComNet dealer, please click the Registration button.  Dealer accounts are approved Monday-Friday 8:30am-4:30pm (please allow up to 1 business day for approval).

To activate your new device, click the Add Device tab at the top of the screen, click Service Plans and then enter the device's Unit ID / MAC Address for the product type that you are activating.

Select: 

SLE Service Plans: Type the Communicator ID# for all Napco SLE-Series Communicator models

iSeeVideo Service Plans: Type the MAC address for all iSeeVideo cameras, IVRs and
Video Gateways (do not activate the ISEE-WAP)

iBridge/iRemote Service Plans: Type the MAC address for iBridge and iRemote modules

Simply enter your device’s Unit ID / MAC address (without dashes or spaces) and click Go to view the applicable service plans and add them to your cart.  If any optional services are available for your device, these will also be offered.

You will be asked to enter basic subscriber information, review your order and then check out by clicking Process Order.

The product will be ready for use within 15 minutes of checkout.

For iSeeVideo, iBridge and iRemote products, a new subscriber account will automatically be created.  A User ID and temporary password will be emailed to you (the dealer) upon activation.  This temporary password must be changed by the customer once the installation is complete*.

*For existing subscribers, the system will NOT generate an email with a User ID/password. 

For detailed step-by-step instructions, see ComNet Activation Guide (WI2113).

Click here for Warranty information.

Posted in [How-To Guides]
Tags: ComNet

ComNet Remote Services: NAPCO Limited Warranty

Date Added: 3/22/22

ComNet Remote Services:  NAPCO Limited Warranty.

Posted in [Miscellaneous]
Tags: ComNet

ComNet Activation Guide

Date Added: 4/6/22

NAPCO Remote Services ComNet Activation Guide.

Click here for Warranty information.

Posted in [Programming Manuals]
Tags: ComNet