Date Added: 5/19/15
ComNet Remote Services Activation
To activate, please go to www.NapcoComNet.com and log into your NapcoComNet account.
If you are not yet registered as a NapcoComNet dealer, please click the Registration button. Dealer accounts are approved Monday-Friday 8:30am-4:30pm (please allow up to 1 business day for approval).
To activate your new device, click the Add Device tab at the top of the screen, click Service Plans and then enter the device's Unit ID / MAC Address for the product type that you are activating.
Select:
SLE Service Plans: Type the Communicator ID# for all Napco SLE-Series Communicator models
iSeeVideo Service Plans: Type the MAC address for all iSeeVideo cameras, IVRs and
Video Gateways (do not activate the ISEE-WAP)
iBridge/iRemote Service Plans: Type the MAC address for iBridge and iRemote modules
Simply enter your device’s Unit ID / MAC address (without dashes or spaces) and click Go to view the applicable service plans and add them to your cart. If any optional services are available for your device, these will also be offered.
You will be asked to enter basic subscriber information, review your order and then check out by clicking Process Order.
The product will be ready for use within 15 minutes of checkout.
For iSeeVideo, iBridge and iRemote products, a new subscriber account will automatically be created. A User ID and temporary password will be emailed to you (the dealer) upon activation. This temporary password must be changed by the customer once the installation is complete*.
*For existing subscribers, the system will NOT generate an email with a User ID/password.
For detailed step-by-step instructions, see ComNet Activation Guide (WI2113).
Click here for Warranty information.
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