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Date Added: 9/14/22
This is the first in a series of videos about the NAPCO NCSR Virtual IP CS Receiver.
Posted in [Video Tech Tips]
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Date Added: 9/14/22
This is the second in a series of videos about the NAPCO NCSR Virtual IP CS Receiver.
Posted in [Video Tech Tips]
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Date Added: 9/14/22
This is the third in a series of videos about the NAPCO NCSR Virtual IP CS Receiver.
Warning: This video contains high volume beeping sounds.
Includes configuring Network Settings, adding NetLink NL-MODs and/or StarLink Communicators, setting DNIS profiles and adding and configuring new users.
Posted in [Video Tech Tips]
Tags:
Date Added: 9/14/22
This is the fourth in a series of videos about the NAPCO NCSR Virtual IP CS Receiver.
Includes alternate settings (Amend Settings) for the Receiver TCP IP port, Receiver UDP port, Automation Format, Automation IP, Automation Serial com port, Automation TCP port and the License Profile to determine the number of unit licenses are installed on your IP Server.
Posted in [Video Tech Tips]
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Date Added: 3/13/23
NAPCO Virtual IP CS Receiver Software Application
The NAPCO NCSR Receiver Software Application is a UL Listed central station receiver intended to be used by central stations to receive IP signals from NAPCO IP communicators and NAPCO StarLink communicators that have been configured to report IP signals to a central station. A central station automation system is required for alarm event management.
------------------------------------------------------------------------------------------------------
**** PLEASE READ THIS WARNING BEFORE INSTALLING THIS VERSION ****
If you are upgrading from an earlier version of Napco Virtual CS IP Receiver (NCSR), please read this warning fully. If this is a 'new install' (not an upgrade), then you may skip this warning.
1. Unlike the previous version, the 10-digit Account number created by the NCSR must exactly match the 10-digit Account number created at the NAPCO NOC. If an account created at the NCSR does not match the corresponding NOC account for that same radio communicator, then all reports arriving from that communicator will be dropped. The NCSR will not process alarms or check-ins from 'bad accounts'. Alarms will neither display at the Receiver's Console nor be forwarded to the Automation.
2. If an account is not created (registered) in the NCSR for a communicator, then all reports arriving from that communicator will be dropped. The NCSR will not process alarms or check-ins from unregistered communicators. Alarms will neither display at the Receiver's Console nor be forwarded to the Automation.
------------------------------------------------------------------------------------------------------
Click here for the receiver software installation instructions.
Click here for Appendix 3. NCSR Setup on Virtual Environment
Click here for a UL Certificate of Compliance
IMPORTANT: Licensing is required before use. There is no charge for evaluation and support of up to 50 accounts.
To obtain a license, send an email with your company information to: NCSR_Licensing@napcosecurity.com
Include the number of accounts you require licensed.
The User License Fee table is shown below:
|
User License Fees (one-time fee)
|
|
From
|
To
|
License Charge
|
|
|
50
|
$ 0.00
|
|
51
|
500
|
$ 1,000
|
|
501
|
1,500
|
$ 2,500
|
|
1,501
|
5,000
|
$ 7,500
|
|
5,001
|
12,500
|
$ 9,500
|
|
(# of accounts supported)
|
(one-time fee)
|
Note: For UL required failover configuration, requiring primary and standby computers, only one license is required.
Minimum System Requirements for Single Receiver Configuration:
- PC Hardware (two required for UL Classification)
• Windows Compatible Hardware
o 1 x 64-bit Processor, Intel® Core™ i7 4.6GHz
o 32GB RAM; see notes below
o 250GB HDD
o 2 x Ethernet port
o 4 x USB port
o VGA port
o Build-in audio or auto-out port
o DVD
• Standard VGA Monitor, with optional audio-in port
- Operating System
• Windows 10 OS, 64bit
- Database
• MS SQL Express
NAPCO assumes following items are already available at the Central Station premise:
- Network
• 8-Port Ethernet Switch
• Ethernet Router/Firewall
- Power Considerations
• UPS to drive all of the aforementioned hardware items for a minimum 15 minutes and an Engine Driven Generator capable of a minimum of 24 hours of backup in the event of a power outage
• Dual power source
- Optional backup device
• External USB drive
• Networked SAN or NAS
Compliance:
• Two virtual machines on one PC are not permitted by UL
Memory Requirements Based on Supervision Polling and Number of Accounts:
Memory Selection Table (for 32GB & 64GB)
• Check-in interval 200s: 1,000 2,000 (Commercial Burg)
• Check-in interval 5mins (300s): 1,200 2,160
• Check-in interval 1hr (3600s): 9,000 12,600
Highlights:
- Environment has two physical hardware, or two VM instances each on a physical hardware
- One hardware is dedicated as the active Primary instance, and the other will be dedicated the passive Standby instance when utilized, should the Primary fail
- Each instance has its own keyboard, mouse, monitor an audio port or may be shared with a KVM (max cable length is 8 feet for these devices)
- No screen savers, power savers or automatic Windows update is enabled on either of the instances
- Each instance has its own power supply
- Each instance has its own internal hard drive storage
- Each instance has one (Single Receiver) or two (Dual Receivers in the case of UL Classified Receiver) Ethernet ports, and they are assigned as follows:
1 x Dedicated Report Line – called the Public
1 x Dedicated Sync. Line (when two Receivers are utilized)– called the Private
- Environment has two Ethernet switches (one required for single Receiver configuration)
- One switch (Switch 1 in the above diagram) is wired to receive public reports (used by both for primary and standby when utilized), and the other switch (Switch 2) or a crossover cable is wired to sync Primary and Standby when two Receivers are utilized
- Automation and web-based management uses Switch 1
- The Receiver Console is a Graphical User Interface, and always runs in full-screen mode with no published option to minimize or run it in the background – this means, no other application can be run on both instances in the foreground
- Minimum Screen resolution should be 1200 (width) x 1040 (height)
UL Requirements
- Must be installed within a controlled environment 13°C - 35°C (55°F - 95°F) and within the humidity range specified by the hardware manufacturers. The HVAC System shall have a minimum of 24 hours of Standby Power (from the Central Stations Engine Driven Generator, UPS or equivalent arrangement). A maintenance contract that provides for restoring operation of the HVAC system within 24 hr., 7 days a week shall be in place. EXCEPTION: When the hardware manufacturers specify the environmental ratings between 0°C and 49°C (32°F and 120°F) or greater, the standby power for the HVAC System is optional.
- The hardware must be installed with a permanent means for connection to the branch circuit (such as in a Listed ITE Enclosure). Mains Power shall be run in conduit to the enclosure. All hardware must be powered by a UPS (Listed to UL1778, UL1481 or UL864) providing a minimum of 15 minutes of standby power and an Engine Driven Generator for 24 hours of backup power. All sources of power shall supply the voltage as specified by the hardware manufacturers. A means to disconnect the Receiver PC from the UPS must be provided.
- All hardware shall be protected for Supply Line Transients by Transient Voltage Surge Suppressors evaluated to UL1449. For single phase 120/220 V AC systems, the suppressor shall be marked for a rating of less than 330 V.
- All communication circuits (non-Telco) shall be protected by isolated loop protectors evaluated to UL 497B and shall be marked with a rating of 50 V or less. Exception when the interconnecting equipment and cables are in the same room the additional protection is not required.
- Only this software may run in the foreground on each PC.
- All Information Technology Equipment (switches, routers and PC's etc.) must be LISTED ITE Equipment and must be capable of being replaced within 30 minutes.
- No other software other than the operating system software and anti-virus/security protection software shall be installed on the primary and backup computer/servers.
- Install in accordance with UL 827, the Standard for Central Station Alarm Units.
- For UL 1076 - manual mode only, no automation and limited to 1000 separate signals. When employed, the automation system shall be UL certified to UL 1981.
Posted in [Software / Firmware]
Tags:
Date Added: 2/6/24
NAPCO Virtual IP CS Receiver Software Application
The NAPCO NCSR Receiver Software Application is a UL Listed central station receiver intended to be used by central stations to receive IP signals from NAPCO IP communicators and NAPCO StarLink communicators that have been configured to report IP signals to a central station. A central station automation system is required for alarm event management.
------------------------------------------------------------------------------------------------------
**** PLEASE READ THIS WARNING BEFORE INSTALLING THIS VERSION ****
If you are upgrading from an earlier version of Napco Virtual CS IP Receiver (NCSR), please read this warning fully. If this is a 'new install' (not an upgrade), then you may skip this warning.
1. Unlike the previous version, the 10-digit Account number created by the NCSR must exactly match the 10-digit Account number created at the NAPCO NOC. If an account created at the NCSR does not match the corresponding NOC account for that same radio communicator, then all reports arriving from that communicator will be dropped. The NCSR will not process alarms or check-ins from 'bad accounts'. Alarms will neither display at the Receiver's Console nor be forwarded to the Automation.
2. If an account is not created (registered) in the NCSR for a communicator, then all reports arriving from that communicator will be dropped. The NCSR will not process alarms or check-ins from unregistered communicators. Alarms will neither display at the Receiver's Console nor be forwarded to the Automation.
------------------------------------------------------------------------------------------------------
Click here for the receiver software installation instructions.
Click here for Appendix 3. NCSR Setup on Virtual Environment
Click here for a UL Certificate of Compliance
IMPORTANT: Licensing is required before use. There is no charge for evaluation and support of up to 50 accounts.
To obtain a license, send an email with your company information to: NCSR_Licensing@napcosecurity.com
Include the number of accounts you require licensed.
The User License Fee table is shown below:
|
User License Fees (one-time fee)
|
|
From
|
To
|
License Charge
|
|
|
50
|
$ 0.00
|
|
51
|
500
|
$ 1,000
|
|
501
|
1,500
|
$ 2,500
|
|
1,501
|
5,000
|
$ 7,500
|
|
5,001
|
12,500
|
$ 9,500
|
|
(# of accounts supported)
|
(one-time fee)
|
Note: For UL required failover configuration, requiring primary and standby computers, only one license is required.
Minimum System Requirements for Single Receiver Configuration:
- PC Hardware (two required for UL Classification)
• Windows Compatible Hardware
o 1 x 64-bit Processor, Intel® Core™ i7 4.6GHz
o 32GB RAM; see notes below
o 250GB HDD
o 2 x Ethernet port
o 4 x USB port
o VGA port
o Build-in audio or auto-out port
o DVD
• Standard VGA Monitor, with optional audio-in port
- Operating System
• Windows 10 OS, 64bit
- Database
• MS SQL Express
NAPCO assumes following items are already available at the Central Station premise:
- Network
• 8-Port Ethernet Switch
• Ethernet Router/Firewall
- Power Considerations
• UPS to drive all of the aforementioned hardware items for a minimum 15 minutes and an Engine Driven Generator capable of a minimum of 24 hours of backup in the event of a power outage
• Dual power source
- Optional backup device
• External USB drive
• Networked SAN or NAS
Compliance:
• Two virtual machines on one PC are not permitted by UL
Memory Requirements Based on Supervision Polling and Number of Accounts:
Memory Selection Table (for 32GB & 64GB)
• Check-in interval 200s: 1,000 2,000 (Commercial Burg)
• Check-in interval 5mins (300s): 1,200 2,160
• Check-in interval 1hr (3600s): 9,000 12,600
Highlights:
- Environment has two physical hardware, or two VM instances each on a physical hardware
- One hardware is dedicated as the active Primary instance, and the other will be dedicated the passive Standby instance when utilized, should the Primary fail
- Each instance has its own keyboard, mouse, monitor an audio port or may be shared with a KVM (max cable length is 8 feet for these devices)
- No screen savers, power savers or automatic Windows update is enabled on either of the instances
- Each instance has its own power supply
- Each instance has its own internal hard drive storage
- Each instance has one (Single Receiver) or two (Dual Receivers in the case of UL Classified Receiver) Ethernet ports, and they are assigned as follows:
1 x Dedicated Report Line – called the Public
1 x Dedicated Sync. Line (when two Receivers are utilized)– called the Private
- Environment has two Ethernet switches (one required for single Receiver configuration)
- One switch (Switch 1 in the above diagram) is wired to receive public reports (used by both for primary and standby when utilized), and the other switch (Switch 2) or a crossover cable is wired to sync Primary and Standby when two Receivers are utilized
- Automation and web-based management uses Switch 1
- The Receiver Console is a Graphical User Interface, and always runs in full-screen mode with no published option to minimize or run it in the background – this means, no other application can be run on both instances in the foreground
- Minimum Screen resolution should be 1200 (width) x 1040 (height)
UL Requirements
- Must be installed within a controlled environment 13°C - 35°C (55°F - 95°F) and within the humidity range specified by the hardware manufacturers. The HVAC System shall have a minimum of 24 hours of Standby Power (from the Central Stations Engine Driven Generator, UPS or equivalent arrangement). A maintenance contract that provides for restoring operation of the HVAC system within 24 hr., 7 days a week shall be in place. EXCEPTION: When the hardware manufacturers specify the environmental ratings between 0°C and 49°C (32°F and 120°F) or greater, the standby power for the HVAC System is optional.
- The hardware must be installed with a permanent means for connection to the branch circuit (such as in a Listed ITE Enclosure). Mains Power shall be run in conduit to the enclosure. All hardware must be powered by a UPS (Listed to UL1778, UL1481 or UL864) providing a minimum of 15 minutes of standby power and an Engine Driven Generator for 24 hours of backup power. All sources of power shall supply the voltage as specified by the hardware manufacturers. A means to disconnect the Receiver PC from the UPS must be provided.
- All hardware shall be protected for Supply Line Transients by Transient Voltage Surge Suppressors evaluated to UL1449. For single phase 120/220 V AC systems, the suppressor shall be marked for a rating of less than 330 V.
- All communication circuits (non-Telco) shall be protected by isolated loop protectors evaluated to UL 497B and shall be marked with a rating of 50 V or less. Exception when the interconnecting equipment and cables are in the same room the additional protection is not required.
- Only this software may run in the foreground on each PC.
- All Information Technology Equipment (switches, routers and PC's etc.) must be LISTED ITE Equipment and must be capable of being replaced within 30 minutes.
- No other software other than the operating system software and anti-virus/security protection software shall be installed on the primary and backup computer/servers.
- Install in accordance with UL 827, the Standard for Central Station Alarm Units.
- For UL 1076 - manual mode only, no automation and limited to 1000 separate signals. When employed, the automation system shall be UL certified to UL 1981.
Posted in [Software / Firmware]
Tags:
