Date Added: 9/27/17
How to program a Napco StarLink Fire radio when using supervised Fire inputs for reporting to your central station.
Posted in [Video Tech Tips]
Tags:
Date Added: 12/19/17
This Tech Note describes the procedure for validating the email addresses and SMS telephone numbers used for StarLink notifications.
Posted in [Tech Notes]
Tags:
Date Added: 2/10/17
Installation Quick Start / Checklist for Fire Alarm Control Panel DACT Connect Operation.
Models: StarLink SLE Commercial Fire Radios.
Posted in [Tech Tips]
Tags:
Date Added: 8/30/16
Is the SLE-CDMA-FIRE approved for commercial fire applications?
Posted in [FAQs]
Tags:
Date Added: 1/11/17
NAPCO StarLink Commercial Fire Communicator Series AHJ Submittal Package.
This package contains documents intended for submittal to the AHJ to be used in the planning and approval of commercial fire alarm installations using the NAPCO StarLink cellular fire communicator. The StarLink fire communicator models and applicable service plans referenced are fully compliant with UL 864 9th edition, NFPA 2010 and NFPA 2013, which permits its use as a sole path fire alarm communicator.
Posted in [Data Sheets - AHJ Submittal]
Tags:
Date Added: 11/23/15
New York City Certificate of Approval (SLE Series Communicator Models).
SLE Series Communicator Models: SLE3/4G-CFB-PS, SLE3/4G-CFB, SLECDMA-CFB-PS, SLECDMA-CFB, SLE-GSM-FIRE and SLE-CDMA-FIRE.
Posted in [NYC Certificates of Approval]
Tags:
Date Added: 6/10/13
Programming Open and Close Notifications through the SLe-GSM.
Posted in [Tech Notes]
Tags:
Date Added: 6/9/16
Sales/Marketing Spec Sheet: StarLink Commercial Fire Alarm Communicators: Standard & Mercantile Models (A676).
Posted in [Sales/Marketing Spec. Sheets]
Tags:
Date Added: 1/13/16
Sales/Marketing Spec Sheet: StarLink SLE-Series Universal Cellular Alarm Communicators (A682).
Posted in [Sales/Marketing Spec. Sheets]
Tags:
Date Added: 5/6/16
SLe-ANTEXT Antenna Extension Installation Instructions.
Posted in [Installation Manuals]
Tags:
Date Added: 12/20/17
This Tech Note describes a new advanced option has been implemented within the Napco NOC website that allows the position of the 5-digit DNIS number to be identified within the 10-digit account number.
Posted in [Tech Notes]
Tags:
Date Added: 2/24/15
An issue has been identified with the SLE-GSM-8D-3/4G running V5.2.4 firmware:
When using the remote app, the PGM will not change state to trip the key switch zone, thus not allowing the system to arm. The workaround described in this Tech Note can be used to allow the PGM to change state.
Posted in [Tech Notes]
Tags:
Date Added: 3/6/12
StarLink SLe-DLEXT Download Extender Module Installation Instructions.
Posted in [Installation Manuals]
Tags:
Date Added: 10/21/11
StarLink SLe-SMTCHG Smart Charge Module Installation Instructions.
Posted in [Installation Manuals]
Tags:
Date Added: 7/9/15
Using a GEMC Burglary Control Panel with the "My Home StarLink" Remote Arm/Disarm Mobile App.
Posted in [Tech Tips]
Tags:
Date Added: 6/2/14
Details regarding VOIP Communication broadband providers.
Posted in [Tech Notes]
Tags:
Date Added: 7/26/18
We recommend adhering to this time range when programming panel-generated Test Timers to ensure your accounts, and those of all StarLink dealers, report in a timely manner.
Posted in [Video Tech Tips]
Tags:
Date Added: 8/30/18
How to redirect (takeover) the alarm communications of a control panel with an unknown dealer code.
Models: All NAPCO StarLink communicators.
Posted in [Tech Tips]
Tags:
Date Added: 4/25/17
Downloading DSC Panels Using StarLink Connect (DSC DLS 5 Software).
Posted in [Tech Tips]
Tags:
Date Added: 4/25/17
Downloading Honeywell Panels Using StarLink Connect (Honeywell Compass software).
Posted in [Tech Tips]
Tags:
Date Added: 5/17/17
StarLink Connect Communicators: Downloading DSC and Honeywell Panels Getting Started Guide.
Posted in [Quick Start Guides]
Tags:
Date Added: 11/21/17
Sending Zone Descriptions to DSC Panels
Models: All StarLink Connect Radios / iBridge App/ DSC 1616, 1832 and 1864 Control Panels.
Posted in [Tech Tips]
Tags:
Date Added: 12/21/17
Before you program a VISTA-21iP control panel with StarLink Connect, follow these steps.
Posted in [Tech Tips]
Tags:
Date Added: 2/15/19
With all StarLink LTE Sole Path and Dual Path communicators, the D5 LED will blink 8 times and trip the trouble output when a line cut condition is detected.
Posted in [Tech Tips]
Tags:
Date Added: 5/13/19
Custom settings for Handshake/Kiss-off of Mircom Fire panels when connected to StarLink Fire Communicators.
Posted in [Tech Notes]
Tags:
Date Added: 6/10/19
Changing StarLink Contact Information in the NAPCO NOC Website.
Posted in [Tech Tips]
Tags:
Date Added: 4/25/19
StarLink IP Reporting to Sur-Gard Non-Supervised Accounts.
Posted in [Tech Tips]
Tags:
Date Added: 6/25/19
How to program a StarLink communicator to report in IP format to a Sur-Gard System 5
Receiver.
Posted in [Tech Tips]
Tags:
Date Added: 4/12/18
Installation Quick Start / Checklist for Fire Alarm Control Panel DACT Connect Operation, for StarLink SLE Commercial Fire Radio models.
Posted in [Tech Tips]
Tags:
Date Added: 9/23/19
NAPCO NOC (StarLink Management Center) "Start template process" Feature.
Posted in [Tech Tips]
Tags:
Date Added: 10/4/19
Summary of E356 signal (loss of central station polling) with StarLink communicators reporting by dial up / Telco.
Posted in [Tech Tips]
Tags:
Date Added: 12/11/19
This video focuses on programming the inputs to a NAPCO StarLink LTE Dual Path Fire Communicator.
Posted in [Video Tech Tips]
Tags:
Date Added: 1/22/20
Wiring a StarLink LTE model Dual Path Communicator to the Digital Alarm Communicator Transmitter (DACT) of an FACP:
Posted in [Video Tech Tips]
Tags:
Date Added: 3/19/20
What to do if your FACP is re-dialing before completing a report to the central station.
Posted in [Tech Tips]
Tags:
Date Added: 3/20/17
StarLink Connect Residential Series SLE-CDMA-C / SLE-CDMA-Z Multi-Function Alarm Communicators: Quick Start Guide.
Posted in [Quick Start Guides]
Tags:
Date Added: 3/25/20
Incomplete registration of a StarLink Communicator (unit does not appear as registered in the ComNet / NOC websites).
Posted in [Video Tech Tips]
Tags:
Date Added: 4/8/20
How to program a static IP Address into your StarLink Dual Path Communicator:
Posted in [Video Tech Tips]
Tags:
Date Added: 4/9/20
The LTE dual path communicators come with four supervised inputs that can be wired to a FACP without a DACT to provide four signals without the need for the 9SLE10KHARN Wire Harness. This Tech Tip describes how to set up Input reporting for StarLink LTE dual path Fire communicators.
Posted in [Tech Tips]
Tags:
Date Added: 4/23/20
Set Up Input Reporting for StarLink LTE Dual Path Fire Communicators Reporting to IP Receiver.
Posted in [Tech Tips]
Tags:
Date Added: 5/13/20
How to program your StarLink Commercial Fire or StarLink Connect communicator using the StarLink SLE Wi-Fi module to connect to a 2.4GHz wireless router:
Posted in [Video Tech Tips]
Tags:
Date Added: 4/2/18
Adding Napco NOC Notifications: User's Guide.
The NAPCO NOC (StarLink Management Center at www.NapcoNOC2.com) can now be configured to send Notifications that allow supervision -- in real-time -- of all of your StarLink communicator accounts.
Posted in [User Guides]
Tags:
Date Added: 10/19/17
How to wire a Fire Alarm Control Panel (FACP) equipped with two Telco connections to a StarLink Fire Communicator.
Posted in [Video Tech Tips]
Tags:
Date Added: 2/1/18
How to ensure the DSC and Ademco control panels have the correct firmware for use with the StarLink Connect communicators.
Posted in [Video Tech Tips]
Tags:
Date Added: 4/9/20
FACP with StarLink Communicator: This Tech Note describes how to use two 9SLE10KHARN Wire Harnesses for two N/O or N/C Trips.
Posted in [Tech Notes]
Tags:
Date Added: 11/21/17
How to change your StarLink GSM communicator subscriber information:
Posted in [Video Tech Tips]
Tags:
Date Added: 8/23/18
How to access the StarLink Management Center (NOC) from your smartphone.
Posted in [Video Tech Tips]
Tags:
Date Added: 3/16/18
This Tech Tip applies when using Honeywell Compass software for programming Vista alarm control panels when using a combination of Honeywell AlarmNet and Napco StarLink Communicators.
It describes how to create a second TCP/IP port in the Compass software for use with the StarLink Communicators.
Posted in [Tech Tips]
Tags:
Date Added: 4/12/18
How to program the StarLink communicator for the control panel manufacturer (Napco, Honeywell or DSC) to which it is connected.
Posted in [Tech Tips]
Tags:
Date Added: 1/25/18
How to update StarLink radio firmware.
Posted in [Video Tech Tips]
Tags:
Date Added: 11/29/17
How to wire the StarLink Fire Communicator PGM1 Trouble output to an SLC module or to a FACP with isolated ground using a low-current fire-rated relay.
Posted in [Video Tech Tips]
Tags:
Date Added: 11/24/15
Installation Quick Start / Checklist for Fire Alarm Control Panel DACT Connect Operation with FACP to Communicator Wiring Protected in Conduit. Page 2 also describes how to mount the StarLink SLE Communicator to a electrical gang box.
Posted in [Tech Tips]
Tags:
Date Added: 4/12/18
Installation Quick Start / Checklist for Triggering Communicator Inputs from FACP Relays for StarLink SLE Commercial Fire Radio models.
Posted in [Tech Tips]
Tags:
Date Added: 4/25/17
Dual Path to NOC with NOC dial-up communication to CS receiver
Tech Tip Subject: IP / Dual Path Reporting with a StarLink Connect Communicator (Hardwired LAN Connection)
Models: All StarLink Connect Communicator models
The StarLink Connect communicator includes the capability for dual path, IP and cellular reporting. The following details the set-up required for communicating from the StarLink Connect communicator to the NAPCO NOC via IP as primary with cellular as backup. The NOC will then communicate the alarm event to the central station receiver via dial-up reporting.
Posted in [Tech Tips]
Tags:
Date Added: 5/9/17
Dual Path to NOC, with NOC IP communication backed up by dial-up to CS receiver.
Tech Tip Subject: IP / Dual Path Reporting with a StarLink Connect Communicator (Hardwired LAN Connection)
Models: All StarLink Connect Communicator Models
The StarLink Connect communicator includes the capability for dual path, IP and cellular reporting. The following details the set-up required for communicating from the StarLink Connect communicator to the NAPCO NOC via IP as primary with cellular as backup. The NOC will then communicate the alarm event to the central station receiver via IP reporting as primary with dial-up reporting as backup.
Posted in [Tech Tips]
Tags:
Date Added: 11/9/17
IP / Dual Path Reporting with a StarLink Connect Communicator (Wireless LAN Connection).
The StarLink Connect communicators are capable of dual path reporting, from the installation site to the NAPCO NOC (www.NapcoNOC.com) through the Internet with cellular backup.
Posted in [Tech Tips]
Tags:
Date Added: 11/9/17
IP / Dual Path Reporting with a StarLink Dual Path Communicator (Hardwired LAN Connection).
The StarLink Connect communicators are capable of dual path reporting, from the installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet, with cellar backup.
Posted in [Tech Tips]
Tags:
Date Added: 11/21/17
IP / Dual Path Reporting with a StarLink Dual Path Communicator (Wireless LAN Connection).
Posted in [Tech Tips]
Tags:
Date Added: 6/7/17
Napco StarLink Commercial Fire & Burglary Communicators: How to wire Input 2 and/or Input 3 for Supervised Fire Alarm and Trouble.
Posted in [Video Tech Tips]
Tags:
Date Added: 7/17/17
The StarLink dual path and StarLink Connect Communicators are capable of dual path reporting from the communicator installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet with cellar (telephone) backup. This Tech Tip describes the required programming steps at www.NapcoNOC.com website.
Posted in [Tech Tips]
Tags:
Date Added: 4/25/19
Programming a StarLink Communicator to Report to a Bosch Receiver via TCP/IP.
Posted in [Tech Tips]
Tags:
Date Added: 6/14/18
Tech Tip: Programming Communicator Generated Signals to the Central Station.
Posted in [Tech Tips]
Tags:
Date Added: 9/1/17
This Tech Tip provides a general description of the NAPCO StarLink NOC reporting codes and restores encountered with all StarLink SLE communicators.
Posted in [Tech Tips]
Tags:
Date Added: 11/9/18
SLE Series Communicator Reporting & PCD-Windows Quickloader Setup and Configuration Instructions NOC Software Version 3.XX.XX minimum.
Posted in [Programming Manuals]
Tags:
Date Added: 12/21/17
StarLink Commercial Fire Communicator Connections.
Posted in [Tech Tips]
Tags:
Date Added: 4/12/18
For the StarLink Commercial Fire Communicators, these checklists outline the steps for wiring and NOC programming (at http://NapcoNOC.com) to meet NFPA and UL requirements for either DACT reporting or for FACP-Triggered reporting.
Click here for an updated chart that displays the line of StarLink Commercial Fire communicators with specifications, approvals and applicable service plans for each model.
Posted in [Quick Start Guides]
Tags:
Date Added: 4/26/16
StarLink Commercial Communicator Series: Summary of Service Plans as of 04/26/2016.
Models:
SLECDMA-CB
SLECDMA-CB-TF
SLECDMA-CFB-PS
SLE-CDMA-FIRE
SLECDMA-CFB
Posted in [Sales/Marketing Spec. Sheets]
Tags:
Date Added: 4/9/19
StarLink Commercial Communicator Supervision with Sur-Gard.
Posted in [Tech Tips]
Tags:
Date Added: 5/15/17
How to set the StarLink Connect communicator for the panel manufacturer (NAPCO, HONEYWELL or DSC).
Posted in [Tech Tips]
Tags:
Date Added: 7/17/17
The StarLink Dual Path and StarLink Connect Communicators are capable of monitoring the telco connection for a TIP / RING wiring fault. In addition to installing an EOLR at the control panel Telco connection, this Tech Tip describes how to program the communicator at www.NapcoNOC2.com.
Posted in [Tech Tips]
Tags:
Date Added: 6/18/20
Tech Tip: If Call Waiting prefix numbers are causing interference.
Posted in [Tech Tips]
Tags:
Date Added: 6/18/20
Upgrading a GEM-P816 and GEM-P1632 V10D for iBridge Compatibility.
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded to V31BA (or higher).
Posted in [Tech Notes]
Tags:
Date Added: 10/8/15
When connecting the StarLink SLE Fire Communicator to Fire Alarm Control Panels that include two Telco jacks.
Posted in [Application Notes]
Tags:
Date Added: 9/28/17
A guide to help you configure a StarLink Commercial Fire communicator account.
Posted in [Tech Notes]
Tags:
Date Added: 9/17/20
Download WinZip file contains three files:
UnivRemMod_DSC_0-0-27.bin
UnivRemMod_hw01.07.08.bin
serilaflash_9_16_2020.bin
Posted in [Software / Firmware]
Tags:
Date Added: 9/24/20
To register a new StarLink Communicator, view the following video Tech Tip:
Posted in [Video Tech Tips]
Tags:
Date Added: 10/15/20
Using a NAPCO StarLink Communicator with DSC MAXSYS PC4020 Control Panels
Posted in [Tech Tips]
Tags:
Date Added: 10/20/20
To re-wire the StarLink Dual Path Fire Communicator with a power supply to drop Telco 2 voltage upon a power supply trouble (i.e. AC Fail / Low Batt).
Posted in [Tech Tips]
Tags:
Date Added: 10/21/20
StarLink SLE Commercial FirstNet FNI Series SLE-FNI-FIRE Dual-Path Alarm Communicator Installation Instructions.
Posted in [Installation Manuals]
Tags:
Date Added: 10/22/20
StarLink SLE Commercial FirstNet FNI Series Dual-Path Alarm Communicators, Installation Instructions.
The following models are included in this manual:
SLE-FNI-CFB-PS: Commercial / Residential Fire LTE Radio-TCP/IP Communicator in red metal housing with SLE-ULPS-R power supply and 16.5V / 20VA transformer mounted inside housing
SLE-FNI-CFB: Commercial / Residential Fire LTE Radio-TCP/IP Communicator in red metal housing. Powered directly from control panel Aux/Remote Fire Power (no power supply, no transformer, rated nominal 12/24VDC input)
Posted in [Installation Manuals]
Tags:
Date Added: 11/19/20
This video describes how to change StarLink communicator subscriber information (name, address, etc.).
Posted in [Video Tech Tips]
Tags:
Date Added: 7/31/18
The following Sur-Gard IP Receiver documents are available:
StarLink Commercial Radio Supervision with Sur-Gard
When a StarLink Commercial Fire and Commercial Burglary radio is reporting to a Sur-Gard IP receiver at a central station, to ensure the Sur-Gard receiver properly supervises the radio account, follow the steps in this Tech Tip.
StarLink / Sur-Gard IP Reporting Advanced Options
This Tech Note describes a new advanced option has been implemented within the Napco NOC website that allows the position of the 5-digit DNIS number to be identified within the 10-digit account number.
StarLink / Sur-Gard Video Tech Tip
How to program your StarLink Commercial Fire communicator to properly report to a Sur-Gard IP receiver.
Posted in [Miscellaneous]
Tags:
Date Added: 1/13/21
Three steps to becoming a NAPCO Dealer for Cellular and IP Products:
Posted in [Video Tech Tips]
Tags:
Date Added: 5/7/21
How to wire your Communicator power supply to your FACP to monitor AC/Battery Power (Triggers Telco 2 trouble on Communicator trouble). Remove jumper JP2 to enable the radio to drop power to Telco 2, as detailed in this Video Tech Tip.
Posted in [Video Tech Tips]
Tags:
Date Added: 5/12/21
Test your StarLink Communicator: How to send a test signal from your StarLink communicator to the central station.
Posted in [Video Tech Tips]
Tags:
Date Added: 5/24/21
StarLink Connect Virtual Keypad Operations & Remote Service Calls with Napco, Honeywell & DSC Control Panels (Feature Matrix).
Posted in [Miscellaneous]
Tags:
