FAQs
I lost my current GGM password. Is there any way to access this password without having to default the lock and completely reprogram?
Yes, there are different ways to acquire password data. The easiest (and most accessible) is to open your 'default.xml' file in Microsoft Excel (the solution that follows requires that Microsoft Excel be installed on your PC).
1. Locate your 'default.xml' file located on the Marks flash drive included with your IDAT unit.
2. Launch Microsoft Excel.
3. With Excel running, click Open and browse for your 'default.xml' file. Ensure XML is selected for the Files of type pull-down list.
4. After several notification messages, your GGM data can be viewed in MS Excel (see sample image below):
5. The MS Excel data is analogous to the data in your IDAT software, as shown in the following sample image:
The MS Excel data may not reveal every code in your system, but will supply your GGM to allow you to gain access to the data in your IDAT software.