FAQs
Why does the message "Uploaded Records 0" appear on my I-DAT?
There are several reasons for this message, the most common is that the .dat lock file is missing from the "Upload" folder. To solve this issue:
1. Ensure that your .dat file is located in your "Upload" folder. The image below is an example:
2. If the "Upload" folder is missing, simply create a new folder (named "Upload") in the root directory of the flash drive, as shown in the next image: