FAQs
How do I perform a RESET on my Trilogy Networx Locks?
To reset (default) a Trilogy Networx lock that contains a keypad, perform the following steps:
1) Remove all power to the Lock by unplugging the battery. Press and hold keys down on the keypad to drain all power.
2) Connect the battery back up. You will hear 3 short beeps.
3) Within 5 seconds of hearing the 3 short beeps, press and hold the 'A' key down until the lock begins to beep, then release.
4) Once the lock is defaulted successfully, you should be able to press 1,2,3,4,5,6 and the lock should unlock. If the 1,2,3,4,5,6 does not unlock the lock, repeat the above steps again.
To reset a Trilogy Networx Lock that does not contain a keypad, please follow the Alarm Lock instructions that came with the lock. You must use a jumper that is received with the lock while defaulting a non-keypad lock.
VERY IMPORTANT: AFTER THE LOCK IS RESET, YOU MUST DISCOVER THE LOCK AGAIN IN THE CARDACCESS SOFTWARE.