FAQs
How do I remove a PG21MS from a door?
First insert the mechanical key into the cylinder. Turn the key counter clockwise, until you feel resistance. Grip the top of the PG21MS and pull it slightly away from the door. With the top of the PG21MS cover still slightly separated from the door surface, slide the cover down until it is disconnected from the metal hook located at the bottom of the mounting plate. Once disconnected from the hook, the PG21MS cover with all its components will completely detach from the mounting plate (the mounting plate remains on the door).