FAQs
Can you use the GEM-TOUCH keypad with a Gemini control panel that has been programmed with a Compatibility Number?
No. There is no option to program a GEM-TOUCH keypad with a Compatibility Number, and this model keypad will not work with a Compatibility Number programmed in the control panel. If a Compatibility Number is programmed in the control panel, the GEM-TOUCH keypad will display an "Out of System" warning and will not be able to override this Compatibility Number feature.
Therefore, always ensure the Compatibility Number feature is disabled in the control panel programming when using the GEM-TOUCH keypad.
A Compatibility Number is a 4-digit number that, if programmed, will restrict a "Classic" GEM-RP1CAe2 or "K-Series GEM-K1CA keypad to work on a control panel programmed with a matching number. Note: Some keypad models, such as the GEM-RP2ASe2 / GEM-K2AS and GEM-RP3DGTL / GEM-K3DGTL keypads, will function with or without a Compatibility Number. In addition, the Compatibility Number feature is not supported with certain control panel models such as the GEM-P816, GEM-P1632, and GEM-P1664; with these control panels, be sure to set the Compatibility Number as "0000" for correct functionality and consult the installation instructions provided with your control panel for specific information.